Internship

IT Support Technician

Summer Season

Posted on 6/5/2024

Grove Collaborative

Grove Collaborative

201-500 employees

Eco-friendly home essentials and cleaning products

Consumer Goods

Elizabethtown, PA, USA

Requirements
  • Experience troubleshooting and configuring computers
  • Understanding of various operating systems
  • Diagnosing basic networking and wireless networking issues
  • Ability to juggle multiple tasks
  • Organized and proactive in taking action
  • Enjoy helping non-technical individuals with technical issues
  • Eager to learn in a fast-paced environment
  • Ability to remain flexible with changing priorities
  • Proactive in asking questions and researching independently
  • Prior experience in IT support or technical certifications (bonus)
Responsibilities
  • Maintain and improve IT infrastructure and information systems
  • Work on incoming tickets in FIFO order
  • Configure, deploy, and troubleshoot user devices
  • Manage user account issues
  • Monitor and maintain hardware inventory levels
  • Build and maintain customer-centric relationships
  • Collaborate with team members at other locations
  • Participate in building and refining IT Support documentation
  • Enhance knowledge of technology stack

Grove Collaborative's commitment to sustainability and environmental protection creates a forward-thinking workplace that is dedicated to making a real difference in the world. As a leader in eco-friendly products, from cleaning supplies to wellness goods, the company not only champions plastic neutrality and renewable energy but also instills values of conservation and responsible consumption in its employees. This makes it an ideal environment for those passionate about environmental issues and looking to work in a company that aligns with their values.

Company Stage

IPO

Total Funding

$599.7M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

-8%

Benefits

Comprehensive medical, vision and dental

FSA, Limited FSA and HSA

Life insurance and disability

401(k)

Free VIP membership and 25% employee discount

INACTIVE