Sun King

Off-grid solar home systems provider

Credit Manager

Risk ManagementUpdated on Nov 13

Full-timeAddis Ababa, EthiopiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Finance, Risk Management, or a related business field is required.
Over 10 years of related experience, preferably in Audit, Risk, Credit, Data, or related functions, including at least 5 years in a supervisory role.
Significant knowledge of data collection and field surveys.
Strong planning and organizational skills, attention to detail, and the ability to review complex information accurately.

Responsibilities

Identify and classify customers at risk of default through data review and direct client interaction.
Identify portfolio red flags and ensure timely reporting.
Ensure timely and accurate reporting of risk indicators and portfolio performance metrics.
Review regional and area trends and specific product trends, and propose remedies for negative trends.
Conduct internal audits to identify process gaps and ensure compliance with policies, including underwriting, collections, welcome, repossession, change-of-details, and other relevant procedures.
Provide detailed audit findings with practical risk-mitigation recommendations.
Develop proactive collection approaches, including KYC and underwriting practices, to enhance the quality of clients onboarded.
Generate, define, and implement field-based collection approaches through field teams to improve collections.
Review existing policies and their impact on portfolio management, and recommend adjustments or updates based on market trends and field findings.
Ensure effective portfolio segmentation by assigning accounts from different buckets to specific users, and recommend segmentation changes based on portfolio performance and field findings.
Ensure field pilots are managed and tracked against defined success metrics, and engage relevant stakeholders throughout pilot implementation and review.
Ensure investigations into reported fraud cases are completed within required timelines and track cases through closure within SLA.
Prepare comprehensive field reports covering data collation, process documentation, and operational insights.
Maintain clear and accurate records relating to field activities, findings, and risk actions.
Conduct industry research and review information collected from relevant sources.
Propose changes that can strengthen Sun King Ethiopia’s market position across sales and collections.
Handle other tasks assigned by the Credit Manager and Risk Management team that relate to the role’s scope.

Desired Qualifications

A relevant certification in Credit Management, Business Data, Statistics, Data, or Computer Science is an added advantage.

Job Location: Addis Ababa, Ethiopia.

About The Role:

The Credit Manager - Ethiopia position is a field-based role within the Global Risk and Credit team in Ethiopia. The role holder will oversee and manage credit risk and other risks within the EasyBuy business. This role requires the design, implementation, and maintenance of robust credit risk controls and operational processes to strengthen portfolio health and compliance.

Portfolio Performance Review:

Identify and classify customers at risk of default through data review and direct client interaction.
Identify portfolio red flags and ensure timely reporting of the same.
Ensure timely and accurate reporting of risk indicators and portfolio performance metrics.
Review regional and Area trends, specific product trends, and propose remedies to address negative trends.

Audit & Compliance:

Conduct internal audits to identify process gaps and ensure compliance with existing policies, including Underwriting, Collection processes, Welcome, Repossession processes, Change of Details, and other relevant procedures.
Provide detailed findings with practical risk mitigation recommendations.

Collections Interventions:

Develop proactive collection approaches, including KYC and Underwriting practices aimed at enhancing the quality of clients onboarded.
Generate, define, and implement field-based collection approaches through field teams to improve collections.

Policy Review:

Review existing policies and their impact on portfolio management.
Recommend adjustments or updates based on market trends and field findings.
Portfolio Segmentation:
Ensure effective portfolio segmentation by assigning accounts from different buckets to specific users.
Recommend segmentation changes where necessary based on portfolio performance and field findings.

Pilot Management:

Ensure pilots in the field are well managed and tracked against defined success metrics.
Engage relevant stakeholders throughout pilot implementation and review.
Fraud Management:
Ensure investigations into reported fraud cases are completed within required timelines.
Track cases through to closure within SLA.

Reporting & Documentation:

Prepare comprehensive field reports covering data collation, process documentation, and operational insights.
Ensure timely and accurate reporting of risk indicators and portfolio performance metrics.
Maintain clear and accurate records relating to field activities, findings, and risk actions.

Industry Research:

Conduct industry research and review information collected from relevant sources.
Propose changes that can strengthen Sun King Ethiopia’s market position across sales and collections.
Additional Activities:
Handle other tasks assigned by the Credit Manager and Risk Management team in relation to the scope of the role from time to time.

Bachelor’s Degree in Finance, Risk Management, or a related business field, with over 10 years of related experience, preferably in Audit, Risk, Credit, Data, or related functions, including at least 5 years in a supervisory role.
Relevant certification in Credit Management, Business Data, Statistics, Data, or Computer Science is an added advantage.
Significant knowledge of data collection and field surveys.
Excellent planning and organisational skills, with strong attention to detail and the ability to review complex information accurately.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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