Great Day Improvements

Home improvement contractor: rooms and sunrooms

Field Supervisor

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeMadison, WI, USANo salary listedIn-person

About the Job

Requirements

A minimum of 10 years of experience in construction field operations, with a focus on sunrooms, doors, and windows.
Must understand all product lines and be able to diagnose and correct service problems.
Must be competent in the use of technology and able to function proficiently.
Must be proactive in managing customer, employee, and subcontractor interactions and company expectations, and work within the organization to deliver win-win solutions for customers and employees or subcontractors.

Responsibilities

Maintain branch quality standards.
Measure jobs.
Check jobs for potential installation problems before the job starts.
Review concerns with the Installation Supervisor and Regional Operations Manager.
Review contracts with customers.
Diagnose and/or perform service work.
Install jobs as needed.
Train employees and subcontractors.
Ensure crews know the details of the job to be installed and have loaded the proper materials and equipment on the truck.
Oversee the performance of Lead Installers and Apprentices and train them on proper procedures.
Obtain building permits as required.
Review the schedule with the Installation Supervisor.
Meet branch revenue projections, achieve 90-day branch quality goals, and meet project timelines defined by the GDI budgeting process.
Achieve customer service survey scores of 90% or better.
Train apprentices to become installers within 3 months of hire, installers to become Lead Installers within 9 months of hire, and subcontractors for installation within 3 months of hire.
Achieve online reviews for 30% of installed jobs.

Overview

The Field Supervisor (FS) is responsible for supervising the field operations teams (GDI and subcontractors). This would include but not limited to, reviewing project schedules, training new installers and/or subcontractors, monitoring work progress, monitoring expenses, field measures, permits, helping crews start/finish jobs, completing service calls, and meeting with customers to review difficult or complicated jobs.

Responsibilities

1. Maintain branch quality standards2. Measures jobs3. Check jobs for potential installation problems prior to job start4. Review concerns with Installation Supervisor and Regional Operations Manager5. Review contract with customer6. Diagnose and/or perform service work7. Install jobs as needed

8. Employee and subcontractor training9. Ensure that crews know details of job to be installed and have loaded proper materials andequipment on the truck10. Oversee performance of Lead Installers and Apprentices and train them on proper procedures11. Obtain building permits as required12. Review schedule with Installation Supervisor

13. Other duties may be assigned

Qualifications

Applicant must have a minimum of 10 years’ experience in construction field operations, with a focus on sunrooms, doors, and windows. Must understand all product lines and know how to diagnose and correct service problems. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer/employee/subcontractor interactions, company expectations, and be able to work within the organization to deliver win-win solutions for both our customers and our employees/subcontractors.

PERFORMANCE EXPECTATIONS:1. Revenue projections of branch2. 90 day branch quality3. Project timelines as defined by GDI budgeting process4. Customer service surveys, top score of 90% or better5. Training a. Apprentice to Installer 3 months of hire b. Installer to Lead Installer 9 months of hire c. Subcontractor for installation 3 months of hire6. Online reviews 30% of installed jobs

GDI is an Equal Employment Opportunity Employer

#INDGDI

About the Company

Great Day Improvements

Home improvement contractor: rooms and sunrooms

Great Day Improvements is a home improvement contractor that helps homeowners add space and upgrade living areas. It specializes in room additions, patio enclosures, replacement windows, sunrooms, and conservatories, plus products like screen rooms, sunroom kits, blinds, retractable awnings, and patio covers, with installation handled in one process. The company differentiates itself with end-to-end turnkey service and a focus on quality craftsmanship and customer service since 2012. Its goal is to help homeowners enjoy durable, well-built improvements with a smooth renovation experience.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Twinsburg, OH
Founded: 2011

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