Technical Sales Specialist

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).  

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Technical Sales Specialist - APAC

Job Description

About Brooks:

Brooks is a global technology leader in advanced automation solutions, serving the rapidly evolving Semiconductor and Life Sciences markets. For over 40 years, we have partnered with some of the world's most innovative companies, delivering precision robotics, automation systems, and workflow solutions that enable breakthrough technologies and scientific advancements.

Brooks Laboratory Automation Solutions (LAS), our clinical diagnostics division, specializes in designing and manufacturing compact, flexible, and scalable automation solutions that optimize pre- and post-analytical workflows in pathology laboratories around the world. Our technologies help healthcare organizations improve efficiency, quality, and patient outcomes through smarter laboratory automation.

As we continue to expand our presence and accelerate growth across the region, we are looking for our next Technical Sales Specialist, APAC to join our team and help drive the adoption of Brooks' innovative solutions across the healthcare and laboratory diagnostics landscape.

Work Location: REMOTE – MALAYSIA.

What you’ll do:

• With customers throughout Asia Pacific, you will use your consultative selling skills to hunt new business opportunities, and support the global expansion of our install base
• In consultation with the Sales Director, perform laboratory workflow analyses, site visits and recommendations for appropriate products and configurations to meet specific laboratory requirements.
• Meet new people, form strong relationships and become a trusted advisor for laboratories which will in turn grow our business
• Work with end user accounts and channel partners/distributors to facilitate effective account management and growth.
• Deliver technical training to our end users, channel partners and Customer Solutions Specialists either remotely or on-site (domestic and international)
• Instigate appropriate reporting to ensure traceability of problems, resolutions and corrective actions as well as escalation of product non-conformance trends and utilization.
• Provide local and remote technical support to customers on operational or maintenance aspects of system equipment.
• Co-ordinate and perform on-site high-level support and corrective maintenance, installation and qualification of instruments when required, primarily in Pathology laboratories.
• Any other duties, as assigned.

What you’ll bring:

• Degree in Medical Sciences / related fields, wiht 3-5 years of relevant work experience in a similar role

• A successful track record in a Sales / Business Development role in the Healthcare market, preferably in the diagnostics industry

• Experience with laboratory automation solutions, with knowledge of medical laboratories highly regarded

• Excellent interpersonal, communication, and influencing skills in English (written and oral) using business and user-friendly language with a commercial mindset.

• Ability to think outside the box to troubleshoot complex customer challenges.

• A natural affinity for customer service

• Self-motivated, results-driven and well organized, and able to handle multiple tasks with a clear sense of ownership and priority.

• A current full drivers’ license and reliable vehicle to travel locally

• This role involves frequent regional travel (40-50% of the time); applicants must have a valid passport & be willing to travel as needed.

Brooks Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

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Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with [email protected] or call +1 (978) 262-2400 to discuss your needs.

Review EEO Law & EEO Statement.