Project Manager
About the job
- 3-6 years of project management experience leading client-facing projects within a consulting, agency, or product design environment.
- Availability to work in person from the Seattle office daily.
- Ability to build rapport and partnership with clients.
- Ability to work with attention to detail.
- Ability to solve problems proactively in ambiguous environments.
- Ability to manage multiple varying projects in a fast-paced environment.
- Lead the planning, execution, and closure of projects, ensuring they are completed on time, within scope, and on budget.
- Develop detailed project plans, timelines, resource allocations, and risk mitigation strategies.
- Build trusted relationships with client stakeholders and serve as a primary point of contact throughout project delivery.
- Develop and execute mitigation strategies that protect scope, quality, timeline, budget, and team wellbeing.
- Balance client needs with delivery realities and project profitability while understanding the business implications of project decisions.
- Communicate project status, recommendations, and potential challenges proactively and transparently.
- Support project intake and prioritization in partnership with senior project and program leaders for a core client account.
- Collaborate with business development, design, engineering, human resources, operations, research, and external vendors.
- Ensure compliance with internal project management standards and governance processes.
- Familiarity with user experience research methodologies, user-centered design processes, and product development lifecycles.
- Experience with project financial analysis, including utilization, forecast management, margin tracking, and resource planning.
- Experience working in a consulting firm.
- Project management certifications such as Project Management Professional, Agile, or Scrum.
About the company
Blink UX is a user experience (UX) research and design firm that partners with startups and established companies to create digital products, brands, and experiences. It starts with understanding end users through comprehensive research, then uses that data to guide design across devices and platforms—web, mobile apps, voice interfaces, and VR. Its services include UX consulting, usability research, design strategy, product design, and brand expression, all grounded in evidence-driven methods. This approach ties every design decision to solid user data and applies it across a wide range of platforms. Blink UX’s goal is to help organizations build engaging, user-centered experiences that resonate with customers and strengthen the brand.
Company Size
51-200
Company Stage
Acquired
Total Funding
$94M
Headquarters
Seattle, Washington
Founded
2000
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Simplify's Take
What believers are saying
- NASA launched its updated site in 2026, validating Blink’s large-scale redesign capability.
- Blink earned ClearBox’s highest 2026 mobile and frontline support score.
- Blink’s 2026 conference presence and awards signal active market visibility and sales momentum.
What critics are saying
- Karen Clark Cole retired as CEO, creating leadership risk during Mphasis integration.
- Blink’s consulting model depends on a few marquee accounts like NASA and Amazon.
- Mphasis controls Blink, so strategic shifts or margin pressure can overwrite Blink’s culture.
What makes Blink UX unique
- Blink’s evidence-driven UX research still anchors complex government and enterprise redesigns.
- NASA.gov redesign used 250-plus usability tests and a 26-month research cycle.
- Mphasis kept Blink’s design brand after acquiring it in September 2021.
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Benefits
- Medical, dental, & vision
- Paid time off
- Retirement
- Parental leave
- Profit sharing
- Growth and development
- Working from home
- Sabbatical