Training Manager

Job Description

We are currently seeking a Training Manager to join our vibrant team at Radisson Hotel, Benin City. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Training Manager, you infuse our vibrant HR team with a unique blend of enthusiasm, a solution-driven approach, and a genuine passion for fostering positive employee experiences and organizational growth.

• Ensure the smooth running of Talent, where all areas of responsibility for Learning & Development are managed and delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Working proactively with all key stakeholders and HR business partners to maximize the team learning & development experience, delivering a positive and responsive approach to enquiries and training/coaching to problem resolution.
• Develops and implements strategies where key L&D metrics are identified, communicated and delivered, where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded.
• Working with key stakeholders, effectively managing and reviewing the training life cycle of the team, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
• Owner of the L&D budget and training plan, where together with management team, ensures development plans and training are aligned with guest service, revenue, operational and business objectives, where the team maximizes their potential and prepares them for future opportunities within the company.
• Build and maintain effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and L&D activities are undertaken and delivered in a timely manner.
• Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.

• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Coordinate and secure Industrial Training Fund (ITF) approval for all organizational training plans and development programmes to ensure compliance and eligibility for training rebates and statutory requirements.

Qualifications

• Proven experience in HR with excellent problem-solving capabilities
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.  

Apply now and let’s make every moment matter.  

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.