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UC Health

UC Health

Academic medical center delivering patient care

Manager of Operational Innovation

Full-Time
No salary listed
Senior
Master's, PharmD, PhD, MD
Cincinnati, OH, USA
In Person

About the job

Requirements
  • A Master's degree in MBA, Health Informatics, Information Systems, or MHA is required.
  • Seven to ten years of progressive experience in healthcare or healthcare operations within an acute care hospital or multi-site health system is required.
  • Demonstrated experience driving cross-functional operational improvement initiatives that produced measurable results.
  • Experience translating operational problems into technology- or analytics-enabled solutions in partnership with technical teams.
  • Hands-on experience scoping or co-developing applications, dashboards, or analytical models with engineers or technical collaborators.
  • Exposure to operational innovation practices from adjacent industries such as manufacturing, logistics, aviation, or defense.
  • Experience with command center, transfer center, capacity management, or centralized operations functions.
Responsibilities
  • Identify high-impact opportunities to improve or redesign operational management across patient flow, access and demand management, resource utilization, workforce operations, support logistics, system communications, incident command, and related operational control processes.
  • Assess the operational management technology stack, translate operational needs into scalable solutions, and drive pilot-to-scale implementation through measurable operational results.
  • Manage the end-to-end lifecycle for operational artificial intelligence and advanced analytics use cases, including discovery, scoping, prioritization, build coordination, deployment, adoption, and value measurement.
  • Translate operational workflows, frontline pain points, clinical stakeholder needs, and strategic priorities into pilot-ready solutions, workflows, tools, and structured functional requirements.
  • Apply performance improvement, operational redesign, project management, and implementation methods to move initiatives from concept through pilot design, testing, iteration, validation, and scale-up.
  • Ensure adherence to a documented methodology covering use-case intake, prioritization, scoping, requirements, build coordination, deployment, adoption, and value capture.
  • Partner with Digital Health, Clinical and Support Operations, Business Management, and Finance to establish interaction mechanisms, decision rights, handoffs, shared artifacts, and escalation paths.
  • Assess healthcare and cross-industry trends for emerging operational capabilities, including predictive analytics, artificial intelligence-enabled tools, digital twins, real-time optimization, workflow automation, and orchestration solutions.
  • Maintain a holistic view of the operational technology stack and recommend the balance between core enterprise platforms and specialized capabilities.
  • Recommend whether operational needs should be addressed through workflow redesign, optimization, expanded use of existing enterprise platforms, or additional specialized systems.
  • Evaluate emerging capabilities for applications in patient flow, capacity, staffing, resource utilization, and operational control.
  • Help define and maintain a coordinated roadmap aligned with organizational priorities and frontline operational realities.
  • Support governance of the use-case intake pipeline and triage process, including functional requirements gathering, platform review assessments, and prioritization against strategic priorities.
  • Maintain escalation paths for cross-domain capability conflicts and prioritization disputes.
  • Support development of business cases and value hypotheses for operational capability investments.
  • Define leading and lagging performance indicators for each active use case tied to system metrics.
  • Build and maintain a value-capture framework quantifying return on investment, cost avoidance, and efficiency gains.
  • Monitor implementation progress and operational impact using pre- and post-implementation measures.
  • Produce executive reports on pipeline status, deployed-tool performance, adoption metrics, and captured value.
  • Partner with Finance to validate financial impact claims and ensure reported outcomes are defensible.
  • Recommend continuation, redesign, scale, or discontinuation of pilots based on operational performance and return on investment.
Desired Qualifications
  • Experience partnering with digital health, clinical informatics, or data science teams on technology-enabled operational transformation.
  • A clinical degree such as MSN, DNP, PhD, MD, DO, PharmD, or MPAS is preferred.

About the company

UC Health combines top clinicians and researchers to deliver patient care in Cincinnati and surrounding areas. It operates through the UC Medical Center and West Chester Hospital, offering a wide range of medical services and specialties. Care is delivered through a collaboration of clinical treatment, teaching, and ongoing research, with access to research-driven, discovery-based approaches and advanced facilities. The organization distinguishes itself by leveraging the academic strength of the University of Cincinnati to integrate clinical care with research and education, supported by a commitment to diversity and inclusion. The goal is to provide the highest quality, compassionate healthcare through leading-edge clinical services, teaching, innovation, and research across medical specialties.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$431.3M

Headquarters

Cincinnati, Ohio

Founded

2012

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Simplify's Take

What believers are saying

  • The March 2026 C-STARS expansion gives UC Health a $10 million training asset.
  • UC Health's Clifton Campus revival includes a new emergency department and eight ORs.
  • Mobile mammography and HPV screening programs deepen community reach and referral volume.

What critics are saying

  • UC Health closes Bridgeway Pointe on October 31, 2026, eliminating 49 positions.
  • The July 2025 Daniel Drake closure already cut 400 jobs and 200 beds.
  • Martin v. UCHealth transplant dispute exposes age-cutoff litigation and reputation risk.

What makes UC Health unique

  • UC Health anchors Cincinnati's academic medicine through UC Medical Center and UC's research network.
  • In May 2026, GE HealthCare and UC Health opened a rare MRI R&D center.
  • In July 2026, Bayer named UCHealth a Phase III Parkinson's trial site.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Retirement Plan

Tuition Reimbursement

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