Liaison Ambassador Services

How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

What you will be doing

JOB DESCRIPTION

YEARS OF EXPERIENCE REQUIRED

Minimum 1-3 years healthcare setting, or the equivalent field, or related program 44929 YEARS OF EXPERIENCE PREFERRED

Ability to maintain a positive attitude in a fast-paced environmentCapacity to multitask and prioritize in the ever changing environment of healthcareAbility to work collaboratively with othersRespect for information confidentiality (the successful candidate will comply with all HIPAA rule and regulations)Ability to show initiative, good judgment, and resourcefulnessAbility to work with a variety of software programs specific to healthcareStrong computer skills requiredProfessional demeanor, business attire required PHYSICAL WORKING CONDITIONS

Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions. ENVIRONMENTAL WORKING CONDITIONS

Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions. HAZARDS OSHA

Category 3 Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment. POSITION & UNIT ACCOUNTABILITIES

Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling. Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans. Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts. Upholds Standards/Expectations of HSS Staff - Resolves payor issues Follows-up and resolving payment issues with Insurance Payors. Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors. Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings. Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items. Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues. Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record. Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually. Upholds Standards/Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments. EDUCATION REQUIRED

Associates EDUCATION PREFERRED

Bachelors CERTIFICATIONS/LICENSURE REQUIRED

CERTIFICATIONS/LICENSURE PREFERRED

SKILLS REQUIRED

SKILLS PREFERRED
 

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.