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Baystate Health

Operates regional hospitals and health services

Registered Nurse Ambulatory Clinical Supervisor - Greenfield Family Medicine

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeGreenfield, MA, USA

About the Job

Requirements

  • Massachusetts RN licensure and CPR are required.
  • A Bachelor of Science in Nursing is preferred.
  • Four to five years of clinical nursing experience are required.
  • Supervisory, team lead, or charge nursing experience in an ambulatory setting is preferred.
  • Strong verbal, written communication, and interpersonal skills are required.
  • Ability to work in partnership with physicians and other clinicians is required.
  • Strong organizational and analytical skills focused on process improvement are preferred.
  • Excellent team-building and people-management skills are required.
  • A demonstrated track record of successful partnership with nursing staff, physicians, and advanced practitioners is required.
  • An associate degree in Nursing is required.
  • Basic Life Support certification from the American Heart Association, a driver's license, and Massachusetts RN licensure are listed as certifications.

Responsibilities

  • Oversee general clinical team operations and clinical flow, focusing on patient-centered efficiency and patient and staff/provider satisfaction.
  • Ensure clinical operations comply with required standards and that policies and procedures are in place for all practices.
  • Oversee mentoring and development for clinical staff.
  • Handle day-to-day operational activities, including supervision of clinical staff.
  • Participate actively in quality and service improvement.
  • Serve on departmental and interdepartmental committees.
  • Keep practice management apprised of the practice's clinical issues and concerns.
  • Provide direct patient care as determined by practice needs.
  • Supervise, schedule, and arrange clinical coverage for approximately 20 clinical team members (registered nurses and medical assistants).

Desired Qualifications

  • Sign-on bonus eligibility is limited to external hires; internal transfers are excluded unless otherwise specified, and former employees are eligible after one year post-separation.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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