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Appian

Builds software that automates business processes

Technical Delivery Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA

About the Job

Requirements

  • A Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical/analytical field.
  • At least 5 years of experience in an Agile delivery environment, including at least 1 year of direct experience leading technology implementation teams.
  • Proven experience managing a portfolio or book of business using structured financial tools, forecasting, and budgets.
  • Demonstrated expertise using value-selling methods to build compelling business cases and financial benefits for client proposals.
  • Willingness to travel 10% or less annually to support customer engagements.

Responsibilities

  • Oversee all aspects of agile program management for company-led engagements, proactively managing delivery risks and removing project impediments.
  • Partner with front-line sales representatives to qualify opportunities, identify enterprise problems, position services, and execute account expansion strategies.
  • Oversee a complex book of business using financial management tools and performance metrics to ensure profitability.
  • Analyze customer strategic goals to build business cases, define high-value use cases, and map long-term digital transformation journeys.
  • Establish and maintain trusted relationships with client stakeholders, buyers, influencers, and delivery partners.
  • Work with software architects and product designers to design, construct, and deploy enterprise-grade orchestration solutions.

Desired Qualifications

  • Professional background within the Department of War, ideally with Army, Navy, or USAF contracts.
  • Experience in software consulting specializing in CRM, ERP, Data Integration Architecture, Enterprise Application Integration, or master data management.

About the Company

Appian

Builds software that automates business processes

Appian builds software that banks, insurers, government agencies and other heavily regulated organizations use to automate complex work, such as onboarding clients, settling claims and reviewing grant applications. In 2001, it built Army Knowledge Online, a web portal for US Army personnel that was then considered the world's largest intranet. Customers' developers build apps by connecting visual building blocks instead of writing much code, while a data fabric links records across their existing systems without migrating them and AI agents read documents and handle routine steps. Customers pay subscription fees, mostly for software that Appian runs in its own cloud. Appian was founded in 1999 and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
IPO
Headquarters
McLean, VA
Founded
1999

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