Manager, QC Systems and Support

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team.

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl

Position Summary

The Manager QC Systems and Support provides direct management to Technicians, Associates and Specialists, as applicable, of the QC Systems and Support team and oversees the daily activities. Develop and execute a work plan for the team, ensuring safety, quality, and performance targets are achieved. Track, trend, and report key performance metrics.

Duties/ Responsibilities

• Provide direct management of the QC Systems and Support team and oversee the daily activities.

• Develop and execute a work plan for the team, ensuring safety, quality, and performance targets are achieved. Track, trend, and report key performance metrics.
• Author, review and approve records and technical documents ensuring results are compliant with requirements, corporate guidelines and regulations.

• Own and evaluate relevant change controls, investigations, deviations and CAPAs.

• Hire, coach, mentor and develop team members to support the business operations and employee career development. Resolve personnel conflicts in the workspace.

• Lead team meetings and cross functional operational meetings. Act as a point of contact and technical advisor for all work in the assigned area.

• Communicate effectively including escalations and cascades of critical information to ensure effective business operations.

• Provide performance evaluations and support development of direct reports (team members)

• Ensure employees are properly trained and qualified to perform assigned tasks.

• Identify and mitigate risks that could negatively impact the lab operations, safety, compliance.

• Lead team resources in the design, implementation and continuous improvement of Quality Control systems.

• Apply technical knowledge & scientific principles to perform troubleshooting and problem solving for non-routine & complex issues.

• Ensure responsible area and/ or process is in state of inspection readiness at all times. Support internal and external inspections.

• Perform other tasks as required to support the QC laboratories

Qualifications:

Specific Knowledge, Skills, Abilities

• Ability to accurately and completely understand, follow, interpret and apply global regulatory and cGMP requirements.
• Strong leadership, coordination and communication skills.
• Ability to work collaboratively in a high-paced team environment, meet deadlines and prioritize work from multiple activities.
• Advanced problem-solving ability/ mentality, technically adept, logical and detail oriented.
• Strong mentoring/ coaching, influencing, negotiating and personnel interaction skills.
• Ability to apply Lean, Six Sigma and Risk Management concepts and tools preferred.

Education/Experience/ Licenses/Certifications

• Bachelor's degree or equivalent required, preferably in science. 
• Advanced Degree preferred.6-8+ years of relevant laboratory work experience, preferably in a regulated environment.
• An equivalent combination of education and experience may substitute 2+ years of experience within a regulated environment.
• 2+ years of leadership experience required.
• Demonstrated experience with various processes & techniques such as sample management, incoming goods control, laboratory experience.
• Working knowledge of quality management systems
• Working knowledge and implementation of data integrity principles.
• Advanced knowledge of computerized systems and enterprise applications such as SAP, LIMS.
  
  

#LI-Onsite

Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1608216 : Manager, QC Systems and Support