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IHG

Global hotel company

Front Office Driver

Passenger Transport DrivingPosted on Nov 11
Full-timeUnited Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • A valid UAE driving licence for the relevant vehicle categories, including light vehicles and/or bus.
  • Previous experience in a similar driving role, preferably within a luxury hotel or hospitality environment.
  • Good knowledge of UAE roads, routes, airports, and traffic regulations.
  • Good communication skills in English, with the ability to interact confidently and professionally with guests.
  • A strong commitment to road safety, vehicle maintenance, and excellent guest service.
  • A professional appearance, positive attitude, and reliable approach to work.
  • Good time management skills, punctuality, and attention to detail.
  • Flexibility to work shifts, weekends, and public holidays.
  • A team-oriented mindset with a willingness to support Front Office and Bell Desk operations as required.

Responsibilities

  • Provide safe, comfortable, and timely transportation for guests to and from airports and other requested destinations.
  • Welcome guests warmly, assist with luggage, and ensure their belongings are handled with care.
  • Operate hotel vehicles, including cars, vans, and buses, in compliance with traffic laws and safety regulations.
  • Conduct daily vehicle inspections, ensuring all vehicles are clean, well-maintained, and ready for use.
  • Monitor vehicle maintenance requirements and promptly report any defects or mechanical issues.
  • Plan efficient routes to ensure punctual airport transfers, guest pick-ups, drop-offs, and deliveries.
  • Maintain accurate records of vehicle usage, mileage, fuel consumption, and transportation activities.
  • Ensure all vehicle documents, registrations, and driving licences remain valid and up to date.
  • Follow hotel policies, grooming standards, and health and safety procedures at all times.
  • Assist the Bell Desk and Front Office team with guest arrivals, departures, luggage handling, and other operational duties when transportation services are not required.
  • Perform other reasonable duties assigned by the Front Office Manager or management.

Desired Qualifications

  • Previous experience in a similar driving role within a luxury hotel or hospitality environment.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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