Health Equity Questionnaire Volunteer (Oshawa Location)

Durham Community Health Centre · Oshawa, Canada · — · Posted 2026-02-17

Workplace: on_site

Department: DCHC VR6 - EPSI

Description

Volunteer Role: Temporary, Health Equity Questionnaire Support Volunteer

Shift: 6-month commitment, 3-4 hours per week

Number of Positions Available: 10-12

Locations: In Person (Durham community health centre Oshawa Sites)

Commitment: Flexible weekday shifts based on availability

Organization

Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being.

DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well.

At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education.

It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources

Position Overview:

We are seeking enthusiastic and dependable volunteers to support our team in administering and completing our Health Equity Questionnaire with clients. This questionnaire helps us gather essential information to better understand and meet the needs of our clients and community. However, clients may find the form difficult to navigate, time-consuming, and feel uncertain about the purpose of specific questions. With volunteer support we hope to improve the client experience and reduce staff workload.

As a Health Equity Questionnaire Support Volunteer, you will work directly with clients to guide them through the form, clarify questions, and ensure responses are completed accurately and respectfully.

Responsibilities:

Welcome clients upon arrival and guide them to the appropriate person or location.
Assist clients in reading and completing the Health Equity Questionnaire.
Explain questions in a clear and respectful manner when needed.
Follow-up with clients to ensure completion of the Health Equity Questionnaire three (3) days prior to the clients initial appointment.
Assist clients in signing in and completing forms on Kiosks.
Ensure completion of the Health Equity Questionnaire when returned.
Create a welcoming and supportive environment for all clients.
Ensure Health Equity Questionnaire is periodically updated for clients.
Record and track form completion.
Report on any issues or client concerns to staff.
Maintain confidentiality and follow all privacy policies and guidelines.

Qualifications:

Strong verbal communication skills.
Comfortable working with individuals from diverse backgrounds.
Respect confidentiality and follow procedures.
Ability to travel to assigned site.
Preference will be given to candidates with medical administration training.

Application Process

While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration.
All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.
All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening).
Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to [email protected].

Apply

Apply at Durham Community Health Centre

About the company

Durham Community Health Centre provides comprehensive, community-based health services in the Durham Region. It delivers clinical care, wellness care, chronic disease management and prevention, specialized care, and health education, with additional equity-focused programs designed to improve health outcomes for Children, Youth and Family; Seniors; Indigenous; Black; 2SLGBTQI; Unsheltered; Newcomers, and other equity groups. Services are offered through clinics, outreach, and education, using a team-based approach to meet individual needs. The center stands out by prioritizing health equity and tailored programs for populations facing barriers to care, alongside flexible, community-centered delivery. Its goal is to reduce health disparities and improve overall well-being for diverse communities in Durham through accessible care, prevention, and education.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Oshawa, Canada

Founded

1987

Get referred to Durham Community Health Centre

See people who can refer or advise you

Simplify's Take

What believers are saying

Ontario gave DCHC $533,500 in 2026 to train 150 health-care workers.
The Whitby HART Hub opened in 2026, adding 24/7 beds and outreach.
2025-26 statements show a $717,897 surplus and $7.4 million fund balances.

What critics are saying

Ontario Health East supplied 81% of 2025 revenue, creating brutal provincial dependency.
Auditors flagged uncertainty on 2024-25 donations, fundraising revenue, and cash-flow adjustments.
HART Hub expansion ties execution to provincial funding, 2026-27 openings, and partner coordination.

What makes Durham Community Health Centre unique

DCHC anchors Durham Region’s HART Hub, integrating primary care, housing, addiction, and navigation.
Its 2026-2031 Strategic Plan signals a multi-site, community-health platform beyond clinic care.
It already operates Durham-Ajax Youth Wellness Hub and Black Health initiatives.

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Benefits

Remote Work Options
Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

10%

2 year growth

10%

Lorne Coe, MPP

Apr 27th, 2026

Ontario opens Homelessness and Addiction Recovery Treatment Hub in Oshawa.

Ontario opens Homelessness and Addiction Recovery Treatment Hub in Oshawa. April 27, 2026 Province supporting community safety and addiction recovery with 29 HART Hubs delivering care across Ontario News April 27, 2026 OSHAWA - The Ontario government is expanding access to high-quality mental health and addictions care with the launch of a new Homelessness and Addiction Recovery Treatment (HART) Hub in Oshawa. This is part of the province's more than $560 million investment to open 29 HART Hubs across Ontario to protect the safety of families and communities, while improving access to recovery and treatment services for people facing housing instability, mental health and substance use challenges. "We are building a stronger, more connected system of mental health and addictions care that better reflects the needs of communities and focuses on lasting recovery," said Vijay Thanigasalam, Associate Minister of Mental Health and Addictions. "The opening of this new HART Hub will ensure that people struggling with mental health and addictions challenges in Durham Region can access support services that prioritizes their path to recovery and strengthen community safety." HART Hubs connect people to a range of comprehensive treatment and recovery services such as primary care, mental health services, addictions care, social services and employment support. The Oshawa HART Hub is delivering services, with the Canadian Mental Health Association (CMHA) Durham serving as the lead agency in collaboration with local partner organizations including the Mission United Program, Mission United Physicians Services, The Back Door Mission, Lakeridge Health Oshawa, Ontario Shores Centre for Mental Health Sciences, Durham Community Health Clinic, John Howard Society and the Region of Durham. The Hub brings together a collaborative network of clinical, social service and care providers working to deliver services tailored to local needs, including: · Primary Care · Mental health and addictions services including symptom management and medication titration, trauma-informed interventions and evidence-informed programming · Case management for income supports, social services, employment supports · Case management for mental health and addictions · Mental health and addictions supportive housing · Indigenous services Through Your Health: A Plan for Connected and Convenient Care and building on the Roadmap to Wellness, the province is taking action to connect individuals to integrated mental health and addictions services, where and when they need it. Quick Facts · The Oshawa HART Hub is located at 78 Richmond St West. The region's other HART Hub, located in Whitby, is actively delivering services. · In March 2025, the government announced plans to establish 28 HART Hubs across the province. In April 2026, the government expanded the network by announcing a new Kingston location, bringing the total to 29 hubs, supported by an investment of more than $560 million. · HART Hubs will also add close to 900 supportive housing units across the province. This is over 300 more than originally planned, helping people transition to stable, long-term housing. · With a focus on treatment and recovery, HART Hubs will not offer safer supply, supervised drug consumption or needle exchange programs. · Through the Roadmap to Wellness, Ontario is investing $3.8 billion over 10 years to close gaps in mental health and addictions care and build a world-class system. This investment is helping create new services and expand programs across the province. · As part of Budget 2025, Ontario is investing $303 million over the next three years to support community-led and delivered mental health programs. "The Oshawa Homelessness and Addiction Recovery Treatment (HART) Hub, alongside the Whitby HART Hub, will serve as a cornerstone of support for those facing mental health and addiction challenges in Durham Region. By focusing on treatment and recovery, these Hubs will help residents regain control of their lives while ensuring our communities remain supported. Together, they reflect our government's long-standing commitment to providing meaningful resources and compassionate care to those who need it most." - Lorne Coe, MPP for Whitby "We welcome the new HART Hub in Oshawa, where recovery-focused care will connect individuals in need to coordinate, wrap-around mental health and addictions services. We sincerely thank the Province of Ontario for its significant investment and for expanding the HART Hub network into Oshawa in partnership with CMHA Durham." - Dan Carter, Mayor of Oshawa "HART Hub Oshawa is a significant advancement toward a more connected and accessible system of care. Through strong cross-sectoral collaboration, Lornecoempp is reducing barriers and improving timely access to the support people in its community need, when they need it. This program reflects a shared commitment to an integrated system of care in Durham Region, one that is coordinated, responsive and grounded in its communities' priorities." - Sheryl Wedderburn, CEO, CMHA Durham Additional Resources · Ontario Expanding HART Hub Network with New Kingston Location · Homelessness and Addiction Recovery Treatment Hubs (HART Hubs) locations · Ontario Approves Transition of Nine Drug Injection Sites into Treatment Hubs | Ontario Newsroom · Ontario Protecting Communities and Supporting Addiction Recovery with New Treatment Hubs | Ontario Newsroom · Your Health: A Plan for Connected and Convenient Care · Roadmap to Wellness: A Plan to Build Ontario's Mental Health and Addictions System · Find out how you can access mental health support Media Contact Anetes Anton Associate Minister Thanigasalam's Office [email protected] Ema Popovic Minister Jones' Office [email protected] Media Relations Communications Branch [email protected]

Durham Radio News

Jun 25th, 2024

Province announces funding for local health facilities and seniors' programs

Durham Community Health Centre will receive $31,727.

Bell

Feb 23rd, 2024

Learn more about the positive impact of Bell Let’s Talk

Bell Let’s Talk funds organizations across Canada to increase access to mental health services.

Durham Community Health Centre

Health Equity Questionnaire Volunteer

About the job