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Island Hospitality Management

Manages upscale hotels across major brands

Houseperson

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USAIn-person

About the Job

Requirements

  • Must be available to work a flexible schedule, including weekends and holidays.
  • Must be able to stand, sit, or walk for extended periods.
  • Must be able to lift or move up to 10 pounds regularly and up to 25 pounds frequently.
  • Must be effective at anticipating, preventing, identifying, and solving workplace problems.
  • Must be able to work effectively in stressful situations.
  • Must be readily available and approachable to guests while providing guest service.

Responsibilities

  • Maintain the cleanliness and general appearance of hotel public areas and corridors.
  • Keep public areas maintained.
  • Assist with housekeeping as needed, including changing sheets, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout.
  • Participate in preventative maintenance programs.
  • Recognize and report potential safety hazards, such as broken doors or railings and fire hazards, and notify supervisors of damages, deficits, and disturbances.
  • Maintain shelf organization in storerooms and replenish supplies as needed.
  • Clean furniture, elevators, glass, planters, light fixtures, carpets, and walls in public areas such as the lobby, pool, and public restrooms.
  • Deliver special-request items, such as cribs, to guest rooms.

About the Company

Island Hospitality Management

Manages upscale hotels across major brands

Island Hospitality Management manages upscale extended-stay, select-service, and full-service hotels for owners across the United States, handling operations for brands like Marriott, Hilton, Hyatt, Starwood, and IHG. It improves profitability by enforcing strict P&L controls, standardized procedures, and careful cost and revenue management, while maintaining high guest service, cleanliness, and ambience. The company differentiates itself with an ownership mindset focused on growing top-line revenue without sacrificing net operating income, delivered through an entrepreneurial, performance-driven culture and large portfolio of over 160 hotels. Its goal is to maximize net operating income for owner-owners by balancing revenue growth with cost discipline and superior property standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Altamonte Springs, FL
Founded
Not listed

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