Full-Time

Head of Legal

Posted on 3/28/2024

Observe.AI

Observe.AI

201-500 employees

AI-powered conversation intelligence platform

AI & Machine Learning
Financial Services

Senior, Expert

San Carlos, CA, USA

Requirements
  • Minimum 8 years' experience including at least 3 in-house in a relevant role
  • Experience with cloud and software industries, including SaaS model, and a desire to work on legal issues in these areas
  • Substantial experience negotiating complex transactions involving security, privacy and IP issues
  • Active state bar membership
  • Knowledge of intellectual property, data privacy and contract law
Responsibilities
  • Reviewing and negotiating all customer agreements
  • Providing strategic advice on go-to-market efforts
  • Maintaining GTM legal agreements
  • Understanding product offerings, technology, security/data protection systems and policies
  • Working with Finance, Security, Product & Privacy to communicate and enforce applicable policies
  • Handling major engagements and negotiations

Observe.AI offers a conversation intelligence platform powered by a 30 billion-parameter contact center large language model (LLM) and Generative AI, providing insights from 100% of customer interactions to enhance frontline team performance and drive business outcomes. The platform enables real-time guidance, targeted coaching, and automated workflows, leading to improved sales conversions, compliance adherence, and customer sentiment.

Company Stage

Series C

Total Funding

$221.1M

Headquarters

Redwood City, California

Founded

2017

Growth & Insights
Headcount

6 month growth

13%

1 year growth

15%

2 year growth

30%
INACTIVE