Full-Time

Executive Assistant

Product Support

Posted on 7/29/2024

Figma

Figma

1,001-5,000 employees

Web-based platform for collaborative design

Consumer Software
Design

Compensation Overview

$122k - $215kAnnually

Mid

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

Role can be held from one of the US hubs or remotely in the United States.

Category
Executive Support
Administrative & Executive Assistance
Administrative Support
Requirements
  • 4+ years of experience in an administrative or support role
  • Experience working in a fast-paced environment and can adapt quickly to changing demands
  • Stellar communication skills and can connect with a wide range of internal and external stakeholders in person, virtually, and over email
  • Are an expert at prioritizing and seeing around corners
  • Are trustworthy, reliable, and will maintain the strictest confidentiality
  • Dedication to fostering inclusivity and navigate initiative through an optimistic lens
  • Interest in becoming an expert in our product and an affinity for Figma
  • Supported teams of 150+ people, bonus points for complex global teams
  • Previous experience supporting technical support teams
  • Desire to be a strategic thought partner to the VP
Responsibilities
  • Provide direct support to VP, Product Support and light support to 4 Directors on the leadership team
  • Expected support of VP - The deepest level of support attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with Strategic Program Manager in support of VP, etc.
  • Expected support of 4 Directors - Calendar management, light logistical offsite support
  • Act as a delegate for the VP, signing off of expenses, PO approval, and various other tooling as needed with careful attention to internal policy
  • Be a strategic thought partner to the VP and their leadership team with a focus on Product Support operations, process, and long term planning
  • Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs
  • Find opportunities for process optimization throughout team and company processes
  • Prepare and/or build content and slides for the VP within Figma and FigJam
  • Partner with the Strategic Program Manager to organize large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal partners
  • Partner with internal teams to ensure cross functional alignment on projects, company milestones, and internal events – this will include some ad hoc project management

Figma provides a web-based platform designed for collaborative interface design, allowing multiple users to work on the same project in real-time from different locations. This platform is particularly useful for UI (User Interface) and UX (User Experience) designers, as well as graphic designers involved in tasks like prototyping, wireframing, and brainstorming. Figma serves a diverse clientele, ranging from freelance designers to large corporations, and is especially favored by tech companies and creative agencies. The company operates on a subscription-based model, offering a freemium option with basic features for free and advanced functionalities through paid plans. Additionally, Figma generates revenue from enterprise solutions that provide enhanced features for larger organizations. By continuously improving its platform and integrating with other design tools, Figma aims to be a central hub for design activities and to retain its customer base while attracting new users.

Company Stage

Series F

Total Funding

$728.6M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

9%

1 year growth

21%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Figma's AI-powered tools enhance design workflows and challenge Adobe's market position.
  • The new Pattern Library feature streamlines design processes and boosts team collaboration.
  • Opening an office in Sydney expands Figma's reach in the Asia-Pacific market.

What critics are saying

  • Legal disputes, like the lawsuit against Motiff, could harm Figma's reputation and finances.
  • User discomfort with the UI 3.0 update may lead to dissatisfaction and customer loss.
  • Focusing on AI development might divert resources from core product improvements.

What makes Figma unique

  • Figma offers real-time collaboration, setting it apart from traditional design tools.
  • The platform's web-based nature allows seamless access without software installation.
  • Figma's freemium model attracts a wide range of users, from freelancers to enterprises.

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Benefits

Competitive salary & equity

Retirement with company contribution

Mental health and wellness benefits

Company recharge days

Work from home stipend

Health, Dental, & Vision

Parental leave & fertility support

Generous PTO

Learning & development stipend

Cell phone reimbursement

INACTIVE