A

Amazon

Sells products online and rents cloud computing

Data Center Manager

IT OperationsUpdated on Nov 14
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Three or more years of experience in IT operations or similar roles.
  • Two or more years building strong, successful technical teams in a similar culture.
  • Team, organizational, and planning skills, along with time-management skills to balance workloads in a complex and dynamic environment.
  • A proven track record of success delivering complex projects.
  • Prior ownership of the operation of a mission-critical team and/or product.
  • Ability to consistently deliver results despite competing priorities and distractions.

Responsibilities

  • Lead and supervise a team of Data Center Technicians installing, maintaining, and decommissioning network and server hardware.
  • Oversee the team's safety, security, availability, quality, and performance while driving a positive customer experience.
  • Conduct strategic planning and forecasting; manage team and individual performance; deliver performance reviews; and address staffing needs.
  • Carry out supervisory responsibilities in accordance with organizational policies and procedures.
  • Mentor, train, and develop career progression for direct reports and members of the organization.
  • Support team learning and development in technical and functional areas, as well as soft skills including critical thinking, emotional intelligence, and adaptability.
  • Coordinate support of change-management resources in partnership with electrical and mechanical operations teams.
  • Develop, improve, and share operational best practices across the region and with global peers.
  • Manage safety, security, availability, scaling, costs, and efficiency for the department.
  • Lead installation, maintenance, and decommissioning of network and server equipment safely, securely, and cost-effectively across the region.
  • Manage across operational functions and dive into individual functions as needed.
  • Manage repair requests in a high-volume environment and responses to high-severity events.
  • Create, track, and manage budgets; plan strategically using metrics; sponsor, report on, and deliver large projects; and propose technical solutions to complicated problems.
  • Drive continuous improvement and motivate others to meet deadlines.
  • Manage change and operational practices across the region.

Desired Qualifications

  • Data Center experience is a plus but is not required.
  • Five or more years of cumulative experience with IT infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices, and IT service-delivery principles and best practices.
  • Understanding of critical electrical, HVAC, and control systems.
  • Capacity-planning and budgetary experience.
  • Understanding of critical electrical and HVAC systems.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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