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Magellan Health

Manages complex health services via technology

Military and Family Life Counselor - Adults or Children

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeHavelock, NC, USA

About the Job

Requirements

  • A master's degree from an accredited graduate program in a relevant field, including a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.
  • A valid, unrestricted independent counseling license from a state, the District of Columbia, a U.S. territory, or a commonwealth authorizing independent practice.
  • Less than two years of post-licensure clinical experience.
  • Intermediate-level competency with Microsoft Suite, internet navigation, smartphones/tablets and applications, and video-conferencing platforms.
  • Ability to engage and communicate with military members or children as assigned and respond quickly to emergent situations at military installations or schools, including traversing short or long distances, rugged or uneven outdoor locations, and varied weather and base conditions.
  • Ability to travel to locations outside a military installation in varied physical environments when required.
  • Ability to comply with site-specific requirements; some assignments may require specified immunizations or vaccinations and proof of receipt.
  • Ability to prove U.S. citizenship and fluency in English.
  • Understanding, sensitivity, and empathy toward service members and their families, and ability to develop trusting helping relationships and work with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to pass a National Agency Check and Inquiries (NACI) clearance, Installation Records Check (IRC), criminal background check, and FBI fingerprint check.
  • A valid U.S. state vehicle operator's license; unless waived by the FEDSIM COR, personnel may also be required to pass tests and obtain a U.S. military vehicle operator's permit for commercial sedans and similar vehicles for temporary-duty locations.

Responsibilities

  • Provide non-medical, short-term, solution-focused, walk-around counseling, training and health and wellness presentations, and consultation to installation command regarding behavioral health issues, with an understanding of military units, culture, and mission.
  • Provide assessment, brief counseling and consultation, action planning, referrals and linkage to resources, and follow-up as indicated at assigned primary and secondary locations.
  • Deliver training and health and wellness presentations and participate in health fairs and other base or installation activities as requested or directed.
  • Enter counselor activity data daily through a smartphone or web application while maintaining client and service-member confidentiality.
  • Maintain visibility within the brigade or regiment so MFLC services are accessible; establish and maintain relationships with community resources, provide appropriate linkages, and partner with installation points of contact to address installation needs.
  • Develop and maintain an effective, professional working relationship with the installation point of contact.
  • Respond to critical incidents, surge and on-demand events, and special requests as directed by the point of contact and approved by the Office of the Secretary of Defense program manager; flex the schedule for urgent requests as needed or requested by regional leadership.
  • Manage duty-to-warn and restricted-reporting situations according to Department of Defense protocol and staff cases with regional leadership.
  • Communicate with regional supervisors and participate in regular individual and group supervision, sharing information about trends and issues at assigned installations.
  • Participate in regular in-service training, quality improvement committees, and other contract activities as assigned or appropriate.
  • Participate in customer- or Magellan-directed initiatives, studies, and pilot programs, including pilot certification and training, activity documentation, integration of pilot activities into non-medical counseling, and use of applicable technology to complete required activities.
  • Perform other duties as assigned.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

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