Dental VA Authorization & Treatment Coordinator

General Overview


Responsibilities

As our Dental VA Authorization & Treatment Coordinator, you will:

• Review clinical notes and treatment plans for accuracy and completeness before submission.
• Submit treatment documentation and authorization requests to the Veterans Administration.
• Work closely with VA processes to track authorizations and support timely treatment.
• Review and work with ADA/CDT codes, including restorative and surgical procedures.
• Audit clinical documentation to ensure it supports requested treatment.
• Review and coordinate dental treatment plans and related account information.
• Maintain accurate records, documentation, and data within dental software and VA systems.
• Use Excel and other computer systems to organize, track, and manage information.
• Partner closely with doctors and the clinical team to obtain missing or additional documentation.
• Navigate multiple systems efficiently while maintaining exceptional attention to detail.

Qualifications

Required Qualifications

• 2+ years of dental office experience
• Strong knowledge of dental procedures, terminology, and treatment planning
• Experience working with ADA/CDT codes, including surgical dental procedures
• Previous treatment coordination, dental insurance, claims, authorization, or similar experience
• Strong computer, data-entry, and technology skills
• Comfortable spending the majority of the day working independently at a computer
• Excellent accuracy, organization, and follow-through
• Proficiency with Microsoft Excel or similar tools

Preferred Qualifications

• Previous experience working with the VA or Veteran dental benefits
• Experience reviewing clinical documentation for insurance or treatment authorization
• Familiarity with complex treatment plans, oral surgery, implants, and comprehensive dentistry
• Comfortable learning new technology, automation, and AI-enabled tools

What We’re Looking For

You might be a great fit if you're an experienced dental professional who loves dentistry but is ready to step away from constant patient-facing work.

You're task-oriented, tech-comfortable, and naturally detail-focused. You enjoy working independently, catching discrepancies, solving administrative puzzles, and making sure the details are right.

Most importantly, you'll join a supportive, fun, team-oriented practice with a genuine passion for serving Veterans. Alexander Dental's public employee reviews repeatedly describe a team-oriented culture and opportunities to work with advanced dentistry. 

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.