Telesales Team Leader
About the job
- A bachelor's degree in Business Administration, Marketing, or a related field.
- At least 3 years of experience in telesales, inside sales, or call center sales.
- At least 1–2 years of experience leading or supervising a sales team.
- A proven track record of consistently achieving or exceeding sales targets.
- Strong coaching, mentoring, and performance management skills.
- Excellent communication, negotiation, and objection-handling skills.
- Experience using customer relationship management (CRM) systems and sales reporting tools.
- Strong analytical skills and the ability to use sales data to improve performance.
- Ability to work in a fast-paced, target-driven environment.
- Lead, coach, and motivate the telesales team to achieve and exceed sales targets.
- Monitor daily sales performance and provide regular feedback to improve individual and team results.
- Conduct sales coaching sessions, call reviews, and role-playing exercises to enhance selling techniques.
- Track key performance indicators including conversion rate, revenue, call quality, productivity, and target achievement.
- Develop action plans to improve sales performance and address performance gaps.
- Handle customer escalations and support the team in closing high-value opportunities.
- Ensure the team follows the sales process, customer relationship management updates, and company policies.
- Analyze sales reports and identify trends, opportunities, and areas for improvement.
- Collaborate with the Training, Marketing, and Operations teams to optimize sales performance.
- Recruit, onboard, and support the development of new telesales representatives.
- Foster a positive, competitive, and high-performance sales culture.
- Fluency in English.
About the company
iSchool offers online live, gamified tech education for students aged 6–18 in Arabic and English. It conducts one-on-one or small-group sessions with certified instructors on topics like AI, data science, game and app development, and VR/AR. Revenue comes from B2C subscriptions, B2B school partnerships, and B2G initiatives, with plans to expand across six more MENA countries, Sub-Saharan Africa, and a Dublin-based global hub. The goal is to scale technology education in the region and new markets, helping young people gain skills for tech careers, freelancing, or entrepreneurship.
Company Size
1,001-5,000
Company Stage
Series A
Total Funding
$6.1M
Headquarters
New Cairo City, Egypt
Founded
2018
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Simplify's Take
What believers are saying
- The April 2026 Rubikal acquisition accelerates AI product development and shortens engineering cycles.
- The January 2026 FRA partnership broadens distribution through employees' children, a high-trust channel.
- The April 2026 ILO pilot validates iSchool's social-impact model and opens ministry-backed expansion.
What critics are saying
- Sub-Saharan Africa and six-country expansion strains execution after the $4.5 million 2023 round.
- Dependency on schools and ministries exposes revenue to procurement delays and political churn.
- If national contracts stall, iSchool loses its core scaling thesis and becomes a niche tutoring app.
What makes iSchool unique
- Live Arabic-English coding classes for ages 6-18 differentiate iSchool from static e-learning.
- The Rubikal acquisition added 21 engineers and in-house AI infrastructure control in 2026.
- Government and institutional partnerships, including FRA and ILO, anchor iSchool beyond consumer subscriptions.
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Benefits
Flexible Work Hours
Company News
iSchool, a leading programming and AI education platform for school students in the Middle East and North Africa, has acquired Rubikal, a global software engineering company. The acquisition brings Rubikal's 21-strong engineering team into iSchool's technology division. The deal follows over three years of technical collaboration, during which Rubikal served as iSchool's core engineering partner. Rubikal's leadership will join iSchool's senior management, with Mohammed Ibrahim becoming chief technology officer and Mustafa Badawi vice president of software engineering. Rubikal has built scalable software products for international clients including Disney, Discovery, Strada and Vestaboard. iSchool, which has over 150,000 graduates across more than 20 countries, aims to become the foundational AI infrastructure layer for schools globally through government and institutional partnerships.
Egyptian ed-tech startup iSchool has raised US$4.5 million in funding to accelerate its expansion plans into six additional countries in the MENA region, among other things.Founded in 2018, by Mohamed Algawish, Mustafa AbdelMon’em, Ebrahim Youssef and Mohamed Nabil, iSchool offers live gamified classes led by coding instructors, catering to students aged 6-18. The curriculum spans AI, VR, app development, game development, and web development.Today, iSchool has more than 26,000 live learners, delivered over one million training hours, and more than 10 million lines of code have been written by its students, working with 35 schools, providing technical training, and CS labs, all of which led to managing national-level initiatives in Egypt, Saudi Arabia, and the United Arab Emirates.The startup has now raised US$4.5 million in a funding round led by VentureWave Capital, an Irish VC, followed by OneStop Capital UK, Webit Investment Network, and Oraseya Capital, the VC arm of the Dubai Integrated Economic Zones Authority.The new round will accelerate iSchool’s expansion plans into six additional countries in the MENA region, as well as establishing its presence in Ireland, propelling the company to a global scale, and plans to grow a new team in Dublin. It will also facilitate technological scaling for the online coding platform, and prepare for the extension of its gamified online classroom app service throughout Sub-Saharan Africa.“We are delighted to be joined by a number of vastly experienced and strategic investors, whose expertise will not only play a vital role ahead of our future expansion but also in our current activities, managing national-level initiatives in Egypt, Saudi Arabia, and the United Arab Emirates,” said Algawish
We are thrilled to announce that iSchool has secured $4.5M in funding led by VentureWave Capital, an Irish VC, with support from OneStop Capital UK, WEBIT… | 173 comments on LinkedIn