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Hello Fresh

Meal-kit delivery service with subscriptions

Food Safety & Quality Assurance Supervisor

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeCalgary, AB, Canada

About the Job

Requirements

  • At least 3 years of experience in a food safety or quality assurance role in the food or another regulated industry.
  • Post-secondary education in Biological, Chemical, or Food Sciences, or equivalent experience.
  • Understanding of HACCP principles, the Safe Food for Canadians Regulations, and GFSI schemes.
  • Familiarity with Microsoft Office and Google Apps, and comfort learning and using new technology.
  • Ability to work flexible hours to meet business requirements, including early morning and late-night shifts.
  • Ability to work in compliance with occupational health and safety acts and regulations, use personal protective and safety equipment as directed, and report workplace hazards and dangers.

Responsibilities

  • Assign and monitor food safety programs, including pre-operational inspections, environmental monitoring, pest control, and good manufacturing practices monitoring.
  • Perform trend analysis on monitoring data and use results to drive improvements and close gaps.
  • Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
  • Work with the Quality and Technical Team on product and packaging testing.
  • Support HACCP reassessment and new process development activities.
  • Manage FSQA-related onboarding, ad hoc training, and annual retraining.
  • Assist with internal, Canadian Food Inspection Agency, and third-party audits and inspections.
  • Act as the primary escalation point and back up the FSQA Manager in their absence.
  • Manage team scheduling, attend team meetings, and assist in complaint investigations and other tasks assigned by the FSQA Manager.

Desired Qualifications

  • At least 1 year of supervisory experience is considered an asset.
  • Ability to work in a deadline-driven and fast-paced environment.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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