Full-Time

Senior Corporate Counsel

Commercial Transactions

Posted on 8/9/2024

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Consulting
Enterprise Software

Senior

London, UK

This role is hybrid, based in London.

Category
Legal
Risk & Compliance
Legal & Compliance
Requirements
  • UK-qualified lawyer with at least 9 years PQE gained in-house or at a leading law firm
  • At least 9 years of broad-based technology transactional experience in both the UK and EU, and understanding of key regulatory requirements in the SaaS space
  • Extensive experience drafting, reviewing, negotiating, and advising on different types of commercial transactions, including SaaS sales, reseller, strategic partnerships, consulting partnerships, licensing agreements, and statements of work
  • Experience collaborating with other cross-functional teams supporting Sales, communicating and explaining business risks, and drafting language to reflect business stakeholder approvals and feedback
  • Highly responsive with a service-oriented attitude. Expertise in balancing risk and other legal requirements to safeguard PagerDuty’s interests/values while ensuring revenue efforts are fully supported
  • Collaborative teammate with the ability to work independently, drive results, and maintain a professional and calm demeanor
  • Experience supporting a global sales organization, supporting international transactions, and negotiating across time zones
  • Experience doing business with regulated industries (including financial services) and understanding or interest in data privacy/data security
  • Previous working experience with sales operations, finance, and operations on deal velocity projects such as contract lifecycle management, new templates, and sales training
Responsibilities
  • Responsible for review and negotiation of revenue generating contracts for the go-to-market teams in EMEA to support our customers’ purchase of PagerDuty offerings.
  • Act as a trusted advisor to PagerDuty’s go-to-market sales, services, and partner teams on all customer and deal-related matters.
  • Proactively ensure alignment with cross-functional teams, such as Finance, Security, Product, Privacy and Sales Operations, during complex negotiations on customer requests.
  • Support the execution of strategic initiatives for the commercial legal team to help increase efficiencies and create scalable processes.

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

1%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AIOps solutions aligns with PagerDuty's recent enhancements.
  • IT operations analytics market projected to reach $21.65 billion by 2028.
  • Recent leadership appointments could enhance market penetration and customer acquisition.

What critics are saying

  • Emerging AIOps platforms could erode PagerDuty's market share.
  • Economic downturns may affect subscription-based revenue model.
  • Reliance on third-party integrations poses a risk if partners change APIs.

What makes PagerDuty unique

  • PagerDuty integrates with Microsoft Teams and Slack for enhanced collaboration.
  • The platform offers real-time alerts and incident resolution workflows.
  • PagerDuty's AIOps solution automates event ingestion and auto-remediation.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

INACTIVE