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Soho House

Global private members' club and hospitality

Food & Beverage Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeMalibu, CA, USA$75k - $90kIn-person

About the Job

Requirements

  • At least 5 years of experience in a similar capacity.
  • Experience with point-of-sale or alternative systems, OpenTable, Opera, or other hospitality-focused technologies.
  • Ability to problem-solve in high-volume, fast-paced environments.
  • Knowledge of food and beverage trends, best practices, and local health and safety regulations.
  • Ability to manage personnel and meet or exceed financial targets.
  • Must be able to grasp and hold objects, move quickly around the property, lift at least 30 pounds, and occasionally kneel, bend, crouch, and climb.
  • Must be able to perform physical activities such as lifting, cleaning, and stooping, and stand, walk, lift, and bend for long periods.

Responsibilities

  • Manage service, quality control, and consistent food and beverage experience under the direction of the General Manager.
  • Own daily, weekly, and monthly delivery of special projects and ensure an optimal member, guest, and staff experience.
  • Develop leadership in hospitality through P&L review, forecasting, interviewing and hiring for specific areas, inventory, purchasing, vendor relationships, and business optimization.
  • Maximize sales and revenue by building customer relationships, understanding customer needs, and implementing opportunities that improve efficiency and processes.
  • Maintain service standards, elevate member and guest experience, and oversee hiring, training, and F&B staff scheduling.
  • Manage operations with the General Manager to ensure service, staffing, member and guest experience, and profit meet targets.
  • Partner with internal and external stakeholders to create, design, train, and implement menus; purchase goods; and make necessary improvements.
  • Identify customer needs and develop action plans that enhance the experience and mitigate risk.
  • Follow HR guidelines and support recruitment to attract, retain, and train new hires.
  • Establish targets, key performance indicators, schedules, policies, and procedures.
  • Foster transparent communication, team awareness, ownership, accountability, motivation, and teamwork.
  • Follow allergy procedures and maintain a clean, sanitary, healthy, and safe environment in compliance with safety regulations.
  • Prepare daily and weekly shift recaps covering service standards, allergy procedures, staffing, sales, profit, and proactive solutions to mitigate future risk.

About the Company

Soho House

Global private members' club and hospitality

Soho House is a global private membership platform that connects creatives and other professionals through exclusive Clubs called Houses, plus online access and city-only options. Members pay fees to access workspaces, social spaces, events, bedrooms, dining, and related services, with revenue also coming from in-house food/beverage, hotels, retail (Soho Home), and standalone venues. It differentiates itself by building a curated, community-driven ecosystem that combines hospitality, workspaces, and a lifestyle brand across many cities, rather than focusing on a single hotel or club. Its goal is to create a globally connected community where members can collaborate, socialize, and access a consistent, premium experience across locations.

Company size
5,001-10,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1995

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