CFC

Cyber risk underwriting through MGA platform

Claims Adjuster - Cyber

Claims AdjudicationUpdated on Nov 13

Full-timeLondon, UKNo salary listedHybrid

About the Job

Requirements

Experience handling cyber and technology claims.
Experience dealing with external stakeholders in a customer service or consultancy environment.
Ability to prioritize work and identify deadlines, including those stipulated in lawsuits and demand letters and deadlines for addressing claims queries.
Capability to manage work involved in cyber incidents and/or forensic investigations.
Passion for cyber and cyber security.

Responsibilities

Proactively handle cyber and technology claims on behalf of capacity providers, from first notification of loss through settlement within the scope of delegated authorities.
Build relationships with policyholders, brokers, underwriters, and capacity providers, and provide excellent customer service.
Work actively with a panel of response vendors during claims incidents.
Ensure prompt and accurate reserving, identify and pursue relevant third-party recoveries, and seek to reduce claims leakage.
Work with underwriters to provide feedback on claims issues and trends, and with the Products team on the development of products and policy wordings.
Work closely with the internal Incident Response Team to guide clients and triage incidents with appropriate external response partners.
Ensure claims service meets relevant legal and statutory requirements and obligations, including FCA and Lloyd’s requirements.

An experienced claims professional is required to further strengthen CFC’s claims team and to ensure that CFC continues to deliver a high quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience in cyber and technology claims. This role will work with the CFC Claims and Incident Response team, along with a number of incident response vendors including forensic, legal, and PR ensure that CFC delivers a cost effective, but high quality response to our Insureds. The role will also involve working with Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (FCA and Lloyd’s) requirements and obligations.

The Cyber Claims Adjuster will work closely with CFC’s internal Incident Response Team to guide clients and triage incidents with the appropriate external response partners to deliver high quality response to cyber incidents.

Proactively handle cyber and technology claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.

We are looking for a candidate who is passionate about all things Cyber and Cyber Security. You will also have;

Experienced at dealing with external stakeholders in a customer service or consultancy environment
The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
The capability of managing the work involved in cyber incidents and/or forensic investigations

About the Company

CFC

Cyber risk underwriting through MGA platform

CFC Underwriting is a specialist insurance provider operating as a managing general agent (MGA) that underwrites on behalf of a panel of carriers, focusing on emerging and specialty risks with a strong emphasis on cyber. It uses a proprietary global insurance platform powered by data science to streamline underwriting across a portfolio of 50+ products, including cyber and professional liability, with an in-house incident response team adding comprehensive cyber risk management. It differentiates itself through its early focus on cyber, large in-house claims and incident response capabilities, and a global broker-driven distribution model. Its goal is to deliver fast, precise underwriting and robust risk management for technology-related and other specialty risks worldwide.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 1999

Recently Posted Jobs

Explore more opportunities at CFC

See more jobs