Direct Lending Credit Manager

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GENERAL FUNCTION:

Manages Direct Lending and credit quality for senior underwriters II and III, while supporting growth and profitability initiatives for the Regional Credit Center across multiple states, Affiliates and geographic regions. This position manages the day-to-day credit functions of underwriting, including up-sell, cross-sell, reporting and final credit decisions for assigned Affiliates within the Regional Credit Center. Direct responsibility for granting credit for real estate secured and non-real estate secured lending for assigned Affiliates. Develops and manages relationships between the Regional Credit Center and Affiliate management.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the development, implementation and monitoring of lending procedures and practices for the Regional Credit Center functions (Underwriting and Up-sell, Cross-sell, Reporting, Final Credit Decisions and Compliance).
• Manages Direct Lending underwriting, to achieve business objectives and assure compliance of state, federal and Bancorp policies, laws and regulations for their assigned Affiliates.
• Proactively manages production and efficiencies meeting the credit and service quality level standards for the Regional Credit Center.
• Manages the cost of production/per unit to meet revenue initiatives.
• Develops cooperative relationships with key business partners across divisions (Mortgage/Retail/Affiliate Administration, Risk Management, Product Development, Compliance, IT) and internal and external customers (Vendors).
• Collaborates with Product Management, Risk Management, Retail Administration, Compliance and Residential Mortgage to maximize sales and manage risk.
• Partners with RCC Direct Lending Manager to identify and implement improvements to increase productivity and improve efficiencies for the Direct Lending Regional Credit Center.
• Develops and maintains relationships with Affiliate Banks through regular onsite visits and presentations.
• Consumer lending credit authority is commensurate with consumer lending authority guidelines and business need.
• Collaborates with Regional Credit Center peers to identify and implement best practices as standards throughout the Regional Credit Centers.
• Participates in the development and recommendation of Direct Lending strategy, credit policy and practices.
• Manages employee turnover to bank goals.

SUPERVISORY RESPONSIBILITIES:

• Manages up to 20 non-exempt employees.
• Leads departmental employees by providing timely and constructive performance feedback.
• Manages the hiring, performance appraisal and termination process for the RCC assigned group.
• Develops employees by providing challenging opportunities to enhance career growth.
• Ensures employees have adequate levels of training to conduct duties.
• Develops talent pool to provide for succession planning.
• Recognizes and rewards employees for accomplishments.
• Directs and manages weekly staff meetings or other forms of communication to facilitate the exchange of information within the department and Affiliate.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Business or Finance or equivalent work experience.
• Minimum 5 years management experience in Consumer Lending, Banking, Financial Services.
• Minimum 5 years consumer credit experience.
• Ability to negotiate with others and build consensus.
• Ability to interact with all levels of management and external customers.
• Demonstrated leadership and project management skills.
• Strong interpersonal, written and verbal communications skills.
• Strong presentation/public speaking skills.
• Ability to manage priorities and tasks.
• Ability to work in a team environment.
• Proficiency with MS Office, Word, Excel, PowerPoint.
   
• This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (“NMLS”).

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of CRT screen.
• Travel required 10%.

RCC Direct Lending Credit Manager I

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Cincinnati, Ohio 45242

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.