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AAA Club Alliance

Automotive membership and travel services

Retail Associate Travel Agent - In-Store Sales

Account ExecutiveConfirmed live in the last 24 hours
Full-timeTulsa, OK, USA$15.54 - $20 /hr

About the Job

Requirements

  • At least 1 year of retail experience is required.
  • Excellent communication and customer service skills are required.
  • Strong organizational ability is required.
  • Proficiency with travel booking systems and web-based applications is required.
  • Working knowledge of geography is required.
  • A Certified Travel Associate designation is required within two years of hire; the company covers the program and testing cost and provides paid time to complete certification.
  • Satisfactory pre-employment and post-employment screening results are required, including criminal, drug, and state and/or vendor-specific screenings. The role may require the ability to obtain a necessary membership license or other licenses needed to perform its essential functions.

Responsibilities

  • Craft domestic and international travel experiences, including cruises, land tours, flights, and hotels.
  • Use personal travel experiences to inspire and guide clients.
  • Build long-term relationships and turn first-time clients into loyal travelers.
  • Use AAA’s established travel strategy to maximize success and achieve sales goals.
  • Process bookings, payments, and travel documentation while complying with ARC, DOT, and AAA policies.
  • Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
  • Resolve client concerns under management guidance.
  • Attend promotional events, training, and familiarization trips to maintain industry knowledge.

Desired Qualifications

  • At least 1 year of experience as a retail or leisure travel agent, or other comparable travel experience, is preferred.
  • An associate's degree or graduation from a travel school is preferred.

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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