Director Collections Strategy & Analytics
Prosper Funding
Director Collections Strategy & Analytics
Prosper Funding
Fintech lender offering loans and cards
Salary Range: 230000 to 287000 (Currency: USD) (Pay period: per-year-salary)
At Prosper, we are committed to advancing financial well-being through smarter, technology-driven financial solutions. We are seeking an exceptional leader to head our Analytics function within the Collections & Recoveries organization.
As the Director, Collections Strategy & Analytics, you will serve as a strategic leader responsible for optimizing portfolio credit performance across our Personal Loans and Credit Card business lines. Reporting directly to the VP of Collections & Recoveries, you will lead and empower high-performing analytics teams to design, test, and deploy data-driven strategies across the entire credit lifecycle. Leveraging modern data stacks, machine learning, and advanced behavioral segmentation, you will drive collection effectiveness, elevate operational efficiency, and deliver a best-in-class customer experience.
Advanced Analytics, AI/ML & Loss Forecasting
Lead AI/ML & BI Capabilities: Direct the team in leveraging modern Business Intelligence tools, advanced analytics, and machine learning techniques to drive actionable insights.
Own Loss Forecasting: Oversee the development, validation, and maintenance of loss forecasting models. Continuously benchmark and refine forecasting methodologies against industry best practices to maximize accuracy.
Experimental Design & Optimization: Champion a rigorous testing culture by designing, executing, and evaluating A/B and multivariate strategy experiments.
Portfolio Analytics: Monitor portfolio performance at a deep segment level to identify emerging risk trends, perform root-cause analysis, and isolate core performance drivers.
KPI Governance: Establish robust Key Performance Indicators (KPIs) and operational dashboards to measure strategic efficiency and financial returns.
Strategic Leadership & Innovation
Drive End-to-End Strategy: Architect, deploy, and refine integrated customer contact and treatment strategies for both early-stage collections and late-stage recoveries.
Foster Out-of-the-Box Problem Solving: Bring innovative approaches to borrower engagement, digital outreach, and treatment optimization that balance recovery performance with customer empathy.
Executive & Stakeholder Communication: Synthesize complex analytical findings into clear strategic narratives. Regularly present portfolio health, strategy performance, and key metrics to executive leadership and key external partners.
Cross-Functional Synergy: Partner with Credit Risk, Marketing, Product, Engineering, and Operations to seamlessly deploy strategies.
Education: Master’s degree in Statistics, Economics, Mathematics, Engineering, Data Science, Business, or a related quantitative field.
Experience: 10+ years of progressive experience leading advanced analytics and modeling teams in financial services, with direct expertise in consumer lending collections or credit risk management.
Leadership: Proven track record of building high-performing analytical teams, as well as influencing cross-functional stakeholders. Excellent communication and organizational skills.
Technical & Analytical Expertise: Deep expertise in statistical modeling, segmentation, loss forecasting, and modern analytics workflows. Hands-on fluency with tools such as SQL, Python/R, and BI/visualization platforms (e.g., Tableau, PowerBI, Looker).
Agility & Drive: Exceptional ability to synthesize complex data, prioritize high-impact initiatives, and operate with a strong sense of urgency in a fast-paced environment.
Preferred Experience: Hands-on experience building or deploying predictive machine learning models (e.g., propensity to pay, roll-rate models, channel response models).
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
*All personal loans are made by WebBank.
¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.
Fintech lender offering loans and cards
Prosper Marketplace offers a range of consumer-finance products including personal loans, credit cards, and home equity lines of credit. Personal loans are issued by WebBank, while the Prosper Card is issued by Coastal Community Bank under a Mastercard license, with Prosper acting as the platform that connects customers to these bank-issued products. Customers apply online and receive financing terms determined by partnering banks; the company generates revenue from interest and related fees. Prosper is an equal housing lender, emphasizing fair access to credit. The company differentiates itself through its broad suite of affordable products that span different credit profiles and its partnerships with established banks to deliver card and loan products. Its goal is to improve financial wellbeing by providing accessible, responsibly priced credit options to a wide range of consumers across the credit spectrum.
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