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MaintainX

AI-driven SaaS for maintenance management

Integration Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaHybrid

About the Job

Requirements

  • Experience in technical consulting, including prior work in solution architecture, sales engineering, product management, or software development.
  • Ability to organize and consolidate customer data across formats and source applications.
  • Excellent project management skills and ability to lead cross-functional teams.
  • Proficiency in programming languages such as JavaScript, APIs, and data transformation.
  • Ability to translate business requirements into technical solutions.
  • Detail- and process-oriented approach, with ability to manage projects involving external and internal stakeholders.
  • Critical thinking and resourcefulness to find solutions quickly for customers.
  • Excellent written, verbal, and customer communication skills.
  • Experience with integration tools such as Workato, Boomi, Tray.io, or Zapier.
  • Ability to communicate daily, both verbally and in writing, in English with customers primarily in the United States and English-speaking Canada.

Responsibilities

  • Lead integration projects from initiation through completion, ensuring project timelines and milestones are met.
  • Collaborate with customers to define and meet project scope, objectives, and deliverables.
  • Assess customer systems and needs to design effective integration solutions.
  • Troubleshoot technical issues and provide solutions during integration.
  • Use technical expertise to advise customers on effective use of open REST APIs.
  • Create and present detailed, actionable integration plans for MaintainX and customers to understand and execute the integration process.
  • Serve as the primary customer contact during integration projects.
  • Maintain customer relationships by providing service and support.
  • Train customer staff to use integrated systems effectively.
  • Work with MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
  • Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate customer requirements.
  • Work with third-party solution integrators to communicate customer requirements and manage integration projects.
  • Understand and discuss technology stack components including TypeScript, Node.js, React, React Native, and MySQL.

Desired Qualifications

  • Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related field.
  • Experience with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, and Sage, and with other third-party integrations.
  • Experience in the manufacturing industry.
  • Knowledge of IoT sensors, historians, SCADA, PLCs, and Industry 4.0 technologies.

About the Company

MaintainX

AI-driven SaaS for maintenance management

MaintainX offers a subscription-based software platform for maintenance and operations management, targeting industrial sectors like manufacturing and food & beverage. The core product is a SaaS system that helps customers track and manage reactive and preventive maintenance, daily operations, inventory, and assets, with AI-assisted capabilities to optimize workflows. The platform includes an open API for integrating with existing systems and an Academy that provides on-demand lessons and certifications. Compared with competitors, MaintainX emphasizes AI-driven maintenance, real-time inventory and asset management, strong integration options, and an educational component to maximize platform usage. The company aims to digitally transform maintenance and operations to boost efficiency and productivity while reducing manual work across industrial sites.

Company size
501-1,000
Company stage
Acquired
Total funding
$242.8M
Headquarters
San Francisco, CA
Founded
2018

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