Desktop Consultant

Your Role

As a IT engineer, contribute to  and support the operation of modern IT workplace environment to various clients using modern technology.

Responsibilities:

• Provide technical assistance to end user, respond to the technical incidents, troubleshoot issues and document the process.
• Manage and maintain various IT asset and update in CMDB as accordingly 
• Identify opportunities to automate processes, improve service delivery and enhance operational efficiency
• Implement and support modern workplace and end user computing solutions.     
• Collaborate across various technology Team to manage dependencies and ensure successful delivery of workplace technology strategy 

Your Profile

Experience and Qualifications:

• Strong technical troubleshooting, problem solving and analytical skills with the ability to collaborate with various stakeholder to resolve any IT issue.
• Knowledge of various cloud workplace environment such as Azure and AWS, and modern device management practices.
• Demonstrated experience of deploying and operating modern workplace environments in medium to large enterprise.
• Experience with authoring/reviewing technical documents.
• Experience in supporting various IT infrastructures  such as printers, routers and servers.

What you’ll love about working here

• You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
• We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
• We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!