Salary Range: 105000 to 125000 (Currency: USD) (Pay period: per-year-salary)

Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as [email protected] to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at [email protected].

Digital Media Management (DMM), a Keywords Studios company, is a leading full-service digital agency, content studio and incubator specializing in social-first, “always-entertaining” marketing. DMM works with movie studios, television networks, streaming services and consumer brands to create groundbreaking social media campaigns via fan activations, innovative content creation, results-driven paid media planning, and strategic influencer-brand partnerships.

We are currently seeking a Technology Operations Manager to join our East Coast team. This role will support the technology needs for a collection of our global teams. Responsibilities include systems management, tech support assistance, equipment management, coordinating with global IT teams on policies and procedures and providing strategic thinking for technology and AI solutions.

We are looking for someone who has experience in leveraging technology to support and advance business objectives, is solution oriented and understands the evolving technology landscape and AI.

Your Impact

Manage and optimize the technology operations for 3 global studios within Keywords Studios
Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems
Collaborate with global IT teams on long-term technology processes, requirements and solutions
Leverage AI and machine learning to build efficient processes across the business and workflows
Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes
Acts as administrator for the group’s business systems and creative production tools
Serve as a thought leader on technology infrastructure, expansion and AI integration
Provide user support for Mac and PC operating systems and assess equipment needs globally
Troubleshoot technology related issues across the group
Act as point of contact for clients regarding content security compliance
Coordinate and manage services between current vendors and outside contractors

Your Experience

5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management
Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc.
Experience in leveraging AI and machine learning to build efficiency across technology workflows
Strong communication skills and attention to detail
Knowledgeable of Apple and PC products and machines
Experience with content security management and compliance
Excellent time and project management skills

Your Availability

M-F: 9am-6pm EST

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.

Applicants must reside in the United States and be authorized to work in the U.S. This position is limited to U.S.-based employees for payroll and compliance reasons and is not eligible for international remote work.

Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.

About the company

DMM is a Los Angeles digital agency serving entertainment and consumer brands. It offers end-to-end digital marketing services and also produces original digital content like web series and podcasts, while serving as an incubator for new ideas. It differentiates itself by combining strategy, execution, content creation, and venture incubation under one roof, working with a range of clients from high-profile individuals to studios. Its goal is to help clients grow through compelling campaigns and content, turning creative ideas into successful businesses and revenue streams.

Company Size

201-500

Company Stage

Acquired

Total Funding

$67.5M

Headquarters

Beverly Hills, California

Founded

2010

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Simplify's Take

What believers are saying

DMM's April 2026 site highlights movies, TV, games, sports, and consumer brands.
LinkedIn listed 201-500 employees on September 29, 2026, signaling scale.
Revelio estimated 305 employees in March 2026 and active hiring.

What critics are saying

DMM's headcount barely grew, while 2026 postings fell 17.1%.
Keywords' 2024 takeover ties DMM's fate to a larger strategic buyer.
One lost studio-platform contract can crater margins and force DMM into commoditized staffing.

What makes Digital Media Management unique

Keywords Studios owns DMM, linking social campaigns to games, film, and entertainment clients.
DMM combines agency, production studio, and Creator Lab influencer technology in-house.
Its April 2026 site still emphasizes entertainment-first fandom and community management.

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Benefits

Flexible Work Hours

Company News

Mobile Marketing Reads

Mar 31st, 2023

Keywords Studios acquires social media agency Digital Media Management

Keywords Studios, a Dublin-based services provider for the video games industry, announced on Thursday that it has acquired award-winning social media agency Digital Media Management.

Digital Media Management

Technology Operations Manager

About the job