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The Salvation Army

Christian social services nonprofit

Residential Monitor

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeCleveland, OH, USA$16 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Must be able to routinely lift and carry boxes weighing 50 pounds or more.
  • Must be able to use stairs when necessary for building evacuations, drills, or during elevator maintenance.
  • Must read and write legibly and have good communication skills.
  • Must hold current CPR/First Aid certification or be in the process of obtaining it.
  • Must be effective in dealing with the public and/or people who are intoxicated.
  • Must have a valid driver’s license.
  • Must maintain appropriate boundaries with clients and employees.
  • Must use respectful language, tone of voice, and body language and display pro-social behavior.

Responsibilities

  • Relieve the previous shift and confer regarding records, logs, daily reports, and the TESCO system to ensure they are updated and complete.
  • Document incomplete records, logs, or other items and cite the reason for incompletion before relieving on-duty personnel.
  • Answer incoming phone calls and direct calls and messages to the appropriate person or department when necessary.
  • Log all visitors entering the facility or living areas for personal or business reasons in and out on the Daily Report, including visit times and purpose.
  • Record unusual incidents, including sickness, deaths, fires, thefts, equipment breakdown or damage, and disorderly conduct, in the appropriate section of the Daily Report, and initiate appropriate incident reports.
  • Search residents and their belongings each time they enter the facility or living areas; notify an on-duty case manager or supervisor and complete an Incident Report if contraband is discovered.
  • Assist in or conduct a residential Corrections headcount or bed check at least twice per shift and record totals in the appropriate log; notify appropriate authorities and complete an Incident Report if a resident is found to be AWOL.
  • Monitor residents for intoxication or other abnormal behavior; administer an Alco-Sensor test when intoxication is suspected, complete incident reports for unruly behavior or positive test results, and notify the on-duty case manager.
  • Assist with monitoring and collection of resident urinalysis specimens.
  • Assist in or conduct necessary room searches and inspections and monitor floors; relieve the elevator operator during breaks or staff shortages as needed.
  • Supervise resident house duties and log their completion on the appropriate form.
  • Transport residents, staff, and/or packages to assigned destinations in an agency vehicle as required.
  • At shift end, review the items listed in the shift-relief duty with oncoming security personnel before leaving the security office or assigned floor, and ensure all keys on the key board are accounted for.
  • Promptly notify detox, outpatient, or emergency shelter personnel of individuals seeking admission so they can be attended to as soon as possible.
  • Search people and packages entering and leaving the facility for contraband.
  • Sign for and deliver special-delivery packages to the appropriate person or department.
  • Attend on-site and off-site trainings and client/staff activities as required.
  • Perform other duties as instructed by a supervisor, the Associate Director of Corrections, the Director of Corrections, or the Executive Director.

Desired Qualifications

  • Previous experience in the security field is beneficial.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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