Field Service Engineer

Overview

Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

Responsibilities

Join us as a key technical expert responsible for delivering high‑precision calibration services for RF test and measurement equipment. Working on‑site at our customer location in Nashua, NH, you will ensure the performance and integrity of industry‑leading Keysight instruments that power critical engineering and development workflows.

Responsibilities Include:

• Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.

• Serve as the on‑site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer‑owned and Keysight test equipment assets.
• Align customer expectations with Keysight’s service capabilities, ensuring a seamless and high‑quality support experience.
• Diagnose test failures by distinguishing between hardware issues and system‑level software problems, determining whether repair, realignment, or additional troubleshooting is required.
• Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
• Utilize PC‑based software tools to support calibration workflows, data analysis, and instrument configuration.
• Install and validate software and firmware updates, including full instrument reimaging when required.

Qualifications

This critical role requires the following skills:

• Education & Experience

• • Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
  • Minimum of 4 years of hands‑on experience supporting test and measurement instrumentation.
• Technical Skills
  • Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
  • Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project‑related challenges.
  • RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
  • Prior experience servicing or calibrating Keysight RF test equipment is a plus.
  • Familiarity with automated calibration software platforms is beneficial.
• Communication & Collaboration
  • Strong verbal and written communication skills for effective interaction with customers, peers, and cross‑functional teams.
• Logistics & Physical Requirements
  • Must reside in the Nashua, NH area or be willing to relocate independently.
  • Ability to lift up to 35 lbs as part of routine job duties.
  • Must be a U.S. citizen.

Pay Range:

USD $73,580.00 - USD $122,630.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***