Full-Time
Medical Records Clerk
Gentiva
5,001-10,000 employees
In-home hospice, palliative, and health services
No salary listed
Booneville, MS, USA
In Person
 Clerical & Data Entry (1) |
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- A high school diploma or equivalent is required.
- A minimum of three years of experience in office work or a medical records department is required.
- A valid driver's license and current automobile insurance are required.
- Excellent organizational, record keeping, filing, and typing skills are required.
- Strong oral and written communication skills are required.
- Proficiency in documentation management is required.
- Ability to operate computers, fax machines, copiers, and cell phones effectively is required.
- Ability to manage multiple tasks with composure is required.
- Ability to communicate effectively across diverse socioeconomic backgrounds is required.
- The employee must meet applicable state-specific requirements.
- This is a safety-sensitive position.
- Maintain and close medical records in accordance with company policy.
- Review medical records to ensure completeness and compliance with written criteria.
- Identify and obtain missing chart information, including physician signatures and other required documentation.
- Manage the appropriate release of information from hospice care to authorized parties and secure signed authorizations.
- Copy, mail, or hand deliver requested medical information accurately and in a timely manner.
- Collaborate with clinical staff to support timely and appropriate patient admissions.
- Provide general administrative support, including answering phones, ordering supplies, and performing data collection and entry.
- Conduct medical record audits as assigned.
- Participate in patient care coordination and hospice quality assessment and performance improvement programs.
- Purge closed-case medical records, organize and box them, and send them to archives.
- Develop and maintain a master patient index.
- Complete required compliance training annually.
Gentiva provides in-home hospice, palliative, and home health care across the United States through a national network. Care is delivered by clinicians and therapists in patients’ homes, including an Advanced Illness Management model for those not yet hospice-eligible. The company differentiates itself with an integrated at-home care platform and strategic acquisitions, such as ProMedica’s home health, palliative, and hospice operations. Its goal is to help patients stay at home, reduce avoidable hospitalizations, and support families and caregivers throughout the care continuum.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2004
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Simplify's Take
What believers are saying
- Humana agreed in June 2026 to sell its remaining Gentiva stake for $900 million.
- Gentiva signed the Addus Personal Care divestiture, sharpening focus on hospice and home health.
- CMS included Gentiva facilities in FY2026 hospice compliance lists, sustaining Medicare visibility.
What critics are saying
- The 2024 DOJ settlement imposed $19.4 million over ineligible hospice claims and kickbacks.
- Another False Claims Act case triggers payer exclusions and cripples growth.
- Hospice reimbursement scrutiny and survey risk threaten margins if CMS tightens enforcement in 2027.
What makes Gentiva unique
- Gentiva runs 317 hospice locations across 35 states, with Texas and North Carolina anchors.
- Its hospice, palliative, and home health mix spans end-of-life through recovery care.
- The 2023 ProMedica integration added 4,000 employees and expanded the Heartland footprint.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Wellness Program
Professional Development Budget
Life Insurance
Disability Insurance
Commuter Benefits
Pet Insurance
Company News
Humana (NYSE:HUM) agreed to sell its minority stake in Gentiva for approximately US$900 million, exiting equity ownership in home health, palliative, and hospice care. The insurer was also selected as a winner in Illinois' Medicaid managed care program, adding a new state contract to its government focused portfolio. For a company centered on Medicare Advantage and other government backed insurance, these moves represent a meaningful repositioning of how Humana (NYSE:HUM) is exposed to care...