Workforce Planner

This role is an onsite position based out of one of our Middle Mile Center in either Greensboro, NC or South Elgin, IL 

The Workforce Planner plays a vital role in staffing, planning, and achieving site(s) specific goals across Wayfair. They partner with others to ensure timely and cost efficient processing of the orders.

What You'll Do

• You will create weekly and daily operating plans for site(s) and resolve variances between plan, actuals, and goals. Responsible for site plans at this cadence to align with Site leadership and network priorities.
• You will monitor plans and work in process backlogs to consider impacts of future planning and staffing
• You will provide input to strategic shift planning at the site to ensure the building is staffed according to short-mid-long term volume projections
• Coordinate with local site operations and central planning teams to analyze historical data and forecast demand for that site
• Manage and interpret the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators (Service Level Commitments)
• You will be able to engage at shift level, in real time to make proactive changes to support execution of the daily operations plan
• You’ll be responsible for facilitating problem solving efforts when goals are not met based on current inputs to daily plan - i.e. Attrition, Absenteeism, Productivity
• You will support site operations team by optimizing staffing requirements for the site specific daily plan
• You will build a strong relationship with the site operations team to ensure proper execution of the daily level capacity / throughput plan through education in visibility to data and constant communication
• Communicate with cross-functional leadership
• Work in close collaboration with Network Planning, Field Industrial Engineering, Process Definition and Standards Excellence to enable performance management improvements

What You'll Need

• 2+ years relevant experience in supply chain
• Excellent communication skills - Able to guide and influence peers and leaders across levels and organization. Disseminate information effectively.
• Technical aptitude in multiple systems; understanding of Google Suite, Data Visualization platforms, basic SQL/GBQ.
• Bachelor’s Degree in a quantitative field (engineering, economics, math, and statistics), business or equivalent
• Basic and working knowledge of Six Sigma tools and Lean techniques; process focused, organized and able to assess change management requirements
• Strong understanding in the use of technical/statistical tools to drive process improvements
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future.