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Magellan Health

Manages complex health services via technology

FAP Support Service Assistant

Full-Time
$50.2k - $75.3k+ Short-term incentives
Mid
Bachelor's
Japan
In Person
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • A bachelor's degree in a social science or related field.
  • Three years of family violence experience.
  • Three years of administrative experience.
  • Ability to work independently.
  • High skill in all components of the Microsoft Office Suite.
  • Must obtain and maintain required contract security, installation security, and background check requirements.
Responsibilities
  • Assist the installation Family Advocacy Program Manager with coordination and implementation of Family Advocacy Program efforts, providing administrative and analytical support to the installation Army Community Services Family Advocacy Program.
  • Support and assist in developing Family Advocacy Program-related trainings on Problematic Sexual Behavior-Child and Youth, Incident Determination Committee-Clinical Case Staff Meeting, Victim Advocacy, New Parent Support, and taskers.
  • Collaborate and coordinate with multidisciplinary staff and installation agencies as required.
  • Draft and implement Standard Operating Procedures, Memoranda of Understanding, and Memoranda of Agreement using Department of the Army regulations.
  • Represent the Family Advocacy Program Manager in coordinating with county and state agencies for Family Advocacy Program-related activities and Memoranda of Agreement and Understanding.
  • Analyze family violence statistics for installation reporting and present findings to senior leadership.
  • Manage quality control for Family Advocacy Program reporting structures and ensure reports are complete and accurate.
  • Coordinate and schedule activities, provide logistical support, perform administrative functions, and maintain calendars.
  • Support program-related meetings, including taking and completing meeting minutes.
  • Maintain annual and monthly Family Advocacy Program training rosters.
  • Assist with maintaining certification files and checklists and preparing for certification review.
  • Provide initial client- and customer-facing triage to determine appropriate Family Advocacy Program referrals.
  • Coordinate and facilitate periodic Department of the Army installation certification processes.

About the company

Magellan Health helps payers, employers, and government partners manage complex health needs using technology and personal support. Its offerings blend technology platforms—such as provider and member portals—with care management and behavioral health programs to connect members with appropriate care and track outcomes. The company differentiates itself by focusing on high-complexity health issues and by partnering with a wide range of payers and employers to provide integrated care, not just traditional delivery. Its goal is to move the world toward a healthier future by making high-quality care easier to access and manage through tech-enabled solutions and strong human support.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Avon, Illinois

Founded

1969

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Simplify Jobs

Simplify's Take

What believers are saying

  • Louisiana's ECSS program went live July 1, 2025, expanding recurring state revenue.
  • The Attend Behavior partnership broadened autism marketplace offerings on September 23, 2025.
  • Pediatric CoCM enrolled nearly 8,000 patients, with 84% assessment-to-enrollment conversion.

What critics are saying

  • Centene's December 2025 divestiture still requires regulatory approval, delaying close into 2026.
  • Centene recorded a $513 million loss on Magellan, signaling weak exit economics.
  • If Madison Health Group financing fails, Magellan loses strategic support and independence stalls.

What makes Magellan Health unique

  • Magellan remains the only independent managed behavioral-health pure play after Madison Health Group closes.
  • Its Louisiana ECSS contract covers statewide early-childhood services across birth-to-five care.
  • Magellan Federal serves 2,500 employees across military and federal behavioral-health programs.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Mental Health Support
  • Wellness Program
  • Flexible Work Hours
  • Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-3%

2 year growth

-3%
RamaOnHealthcare
Feb 18th, 2026
Centene’s Magellan Health to be acquired by investment group – RamaOnHealthcare

Frisco, Texas-based Magellan Health has entered into an agreement to be acquired by Madison Health Group, according to a Feb. 13 LinkedIn post from

MarketScreener
Feb 6th, 2026
Centene agrees to sell minority stake in Magellan Health

Centene Corporation has signed a definitive agreement to sell a minority stake in Magellan Health to an undisclosed buyer. The transaction was agreed in December 2025. No financial details or the size of the stake being sold have been disclosed. The identity of the acquiring party remains unknown.

Becker's Behavioral Health
Sep 23rd, 2025
Magellan adds autism caregiver platform to digital marketplace

Frisco, Texas-based Magellan Health has partnered with Attend Behavior to offer its digital caregiver training platform through Magellan's autism technology marketplace.

PR Newswire
Sep 10th, 2025
Magellan Health Appoints Dr. Steven E. Pratt as Chief Medical Officer

Magellan Health appoints Dr. Steven E. Pratt as chief medical officer.

Becker's Behavioral Health
Sep 8th, 2025
Magellan CEO: Collaborative care can ease burnout, extend psychiatry capacity

Magellan Health launched a pediatric CoCM program that enrolled nearly 8,000 patients, with 84% enrollment after assessment, and more than half stayed engaged through graduation.