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Wells Fargo

Nationwide banking and financial services

Branch Manager

Retail & Commercial BankingPosted on Nov 9
Full-time

About the Job

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Ability to work a schedule that includes Saturdays.
  • Ability to travel within the assigned geography up to 50% of the time during the first 6 months, before placement in a specific branch, depending on location.
  • SAFE registration is required at employment; Wells Fargo initiates the registration process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.
  • This position is not eligible for visa sponsorship.

Responsibilities

  • Provide inclusive leadership to build and retain a high-performing team, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
  • Lead a branch team to identify customer financial needs and deliver tailored consumer and business solutions that drive customer value and business outcomes.
  • Use branch manager routines to build individual capability, confidence, and productivity through observation, feedback, and follow-up, while holding the team accountable to behaviors and outcomes aligned with Wells Fargo priorities.
  • Partner with internal sales partners across Wealth & Investment Management, Business Banking, and Home Lending to provide customers a coordinated experience and maximize relationship depth, customer value, and branch performance.
  • Identify opportunities to make banking easier through customer education and demonstrations of digital options.
  • Use reporting and employee observations to identify strengths and opportunities, then take action to improve team performance, expand primary bank relationships, and increase wallet share.
  • Balance growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.
  • Participate in the Branch Manager Readiness Program, including guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations; successful completion is required to transition into a Branch Manager position. Current Wells Fargo Branch Managers are not required to complete the program.

Desired Qualifications

  • Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives.
  • Ability to exercise independent judgment and critical thinking to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Demonstrated success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing, educating, and connecting customers to technology, and to articulate the value of digital banking solutions to enhance customer experience.
  • Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce behaviors that protect customers, employees, and the company.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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