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Domu AI

Multi-channel engagement platform for regulated servicing

Engineering Manager

Full-TimeUpdated on 10/21/2026
$180k - $250k/yr+ Equity
Expert
San Francisco, CA, USA
In Person
Engineering ManagementEngineering Leadership

About the job

Requirements
  • Experience leading engineering teams through early hypergrowth and explaining what worked and what did not.
  • Experience meaningfully scaling an engineering team, such as from 5 to 15 or from 10 to 25.
  • Ability to contribute as an individual contributor and participate in systems discussions with senior engineers.
  • Experience running or working closely with a compliance program, such as SOC 2, PCI, ISO 27001, or a similar framework.
  • Experience developing people's careers, with specific examples of individuals and the candidate's contribution to their development.
  • Ability to write and think clearly.
  • Prior experience with the early stages of a startup.
Responsibilities
  • Set key performance indicators, conduct one-on-ones and performance reviews, and establish clear metrics for the engineering team.
  • Run the engineering team day to day with the chief technology officer, including team growth, performance, and weekly operating cadence.
  • Partner on technical direction and lead technical decisions within the role's scope.
  • Advance compliance programs, including SOC 2 Type 2, PCI DSS, and enterprise security questionnaires.
  • Co-own incident response and on-call operations.
  • Contribute as an individual contributor by shipping code for tooling, dashboards, capacity models, and on-call ergonomics.
  • Recruit and attract top talent.

About the company

Domu AI provides an Intelligent Engagement Layer for regulated servicing, offering a unified platform to orchestrate multi-channel outreach (Voice AI, Email, WhatsApp, SMS, QA) for banks and insurers. It uses adaptive, human-like generative AI to replace rigid playbooks, automating sales, servicing, lead qualification, and debt recovery while preserving customer experience and compliance. The platform coordinates communications and automated workflows across channels in one system, enabling non-technical teams to design engagement sequences without custom coding. Its focus on regulated industries at enterprise scale, with governance and compliance features across channels, differentiates it from general contact-center tools; the goal is to automate customer interactions at scale without compromising service quality or regulatory compliance.

Company Size

51-200

Company Stage

Seed

Total Funding

$130K

Headquarters

San Francisco, California

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • Domu closed a $25 million Series A led by Standard Capital.
  • Alorica reported 87% payment success and improved servicing after Domu deployment.
  • Its 2026 Y Combinator launch showcases strong momentum in financial-services automation.

What critics are saying

  • CFPB, TCPA, and FDCPA violations can trigger enforcement, fines, and customer shutdowns.
  • Banks replace vendors after one compliance incident; Domu’s trust moat collapses fast.
  • Incumbents like NICE and Genesys bundle agentic automation into existing enterprise contracts.

What makes Domu AI unique

  • Domu’s Y Combinator-backed voice AI targets regulated collections and servicing workflows.
  • It claims 8 of the 20 largest banks and insurers across the Americas.
  • Domu reports 73 million AI calls for Nu and 16,000 for Alorica.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Mental Health Support
  • Paid Vacation
  • Wellness Program
  • Company Equity

Growth & Insights

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%