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Domu AI

Multi-channel engagement platform for regulated servicing

Engineering Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • Experience leading engineering teams through early hypergrowth and the ability to discuss what worked and what did not.
  • Experience scaling a team meaningfully, such as from 5 to 15 or 10 to 25.
  • Strong individual-contributor engineering ability and the ability to participate in systems discussions with senior engineers.
  • Experience running or closely supporting a compliance program such as SOC 2, PCI, ISO 27001, or similar.
  • Experience developing people's careers, with specific examples of individuals grown and the actions taken.
  • Clear writing and thinking.
  • Prior experience in the early stages of a startup.

Responsibilities

  • Set KPIs and metrics, conduct one-on-ones and performance reviews, and run the engineering team's day-to-day operations with the CTO.
  • Partner on technical direction, lead decisions within the role's scope, and challenge decisions when appropriate.
  • Drive compliance programs, including SOC 2 Type 2, PCI DSS, and enterprise security questionnaires.
  • Co-own incident response and on-call, bringing rigor appropriate to a regulated, real-time product.
  • Contribute as an individual contributor by shipping code for tooling, dashboards, capacity models, and on-call ergonomics.
  • Recruit and bring in top talent.

About the Company

Domu AI

Multi-channel engagement platform for regulated servicing

Domu AI provides an Intelligent Engagement Layer for regulated servicing, offering a unified platform to manage multi-channel outreach (Voice AI, Email, WhatsApp, SMS) across the customer lifecycle for financial institutions and insurers. It uses adaptive, generative AI to automate sales, servicing, lead qualification, and debt recovery while preserving customer experience and compliance. The platform coordinates communications and workflows in one system, allowing teams to design engagement sequences without custom code, with governance features to manage risk. Its goal is to help regulated enterprises automate customer interactions at scale with consistent service quality and regulatory compliance.

Company size
51-200
Company stage
Seed
Total funding
$130K
Headquarters
San Francisco, CA
Founded
2022

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