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All Accor

Global hotel management, franchising, loyalty program

Assistant Housekeeper

Janitorial ServicesPosted on Nov 10
Full-timeQuiberon, FranceNo salary listedIn-person

About the Job

Requirements

  • Possess a Bac to Bac+2 qualification, such as BTH or BTS in Hospitality-Restaurant, and/or confirmed experience in this type of role.
  • Have knowledge of the computer environment.
  • Master the country's language and English.
  • Be able to lead a team.
  • Have attention to detail and hygiene.
  • Be organized and autonomous.
  • Have a welcoming manner and interpersonal skills.
  • Be responsive and energetic.
  • Have good physical stamina.

Responsibilities

  • Ensure the quality and hygiene of the floor service offered to guests.
  • Manage the floor teams.
  • Adopt behaviors and attitudes consistent with the service spirit and values of CLR Hotels: modernity, simplicity, and well-being.
  • Replace the housekeeper in their absence.
  • Respect guests’ privacy while carrying out work.
  • Maintain hygiene, cleaning quality, service standards, and premises security, including welcome products and special arrangements for regular or VIP guests.
  • Ensure rooms, common areas, and relaxation areas remain clean and pleasant.
  • Supervise room maintenance with the Technical department.
  • Monitor the service quality of external providers, such as linen rental and cleaning providers, where applicable to the hotel structure.
  • Coordinate room allocation with the reception team.
  • Develop employees’ skills and support their professional development.
  • Maintain team involvement and motivation while taking individual expectations into account.
  • Manage the team’s work schedule in compliance with social legislation, where applicable to the hotel structure.
  • Participate in recruiting staff and temporary workers in collaboration with the housekeeper or management.
  • Train the teams.
  • Brief the teams before each shift.
  • Ensure staff under their responsibility behave appropriately and maintain impeccable attire.
  • Track ongoing training and administrative records, including attendance, lost property, and key management.
  • Adapt team organization to expected business volume.
  • Ensure the quality of services offered, including welcome products.
  • Inform guests about the establishment’s services when asked.
  • Ensure service quality and compliance with the brand’s quality promise.
  • Manage expenses for cleaning and welcome products, where applicable to the hotel structure.
  • Contribute to optimizing energy costs.
  • Optimize service organization to align staffing with workload.
  • Ensure dashboards for room status, linen stocks, and welcome products are updated, analyze them, and implement action plans.
  • Ensure compliance with hygiene, cleanliness, and security rules for guests’ property.
  • Apply and enforce the hotel’s safety rules.
  • Honor the establishment’s Environmental Charter commitments, including energy conservation, recycling, and waste sorting.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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