Disher

Product development, talent, and business consulting

Field Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timePlainwell, MI, USANo salary listed

About the Job

Requirements

A high school diploma or technical certification is required.
A valid driver's license is required.
At least 3 years of experience working with similar equipment is required.
Proficiency in reading electrical schematics is required.
The role requires troubleshooting electrical and pneumatic issues.
The role requires regular standing, walking, bending, and lifting.
The ability to regularly lift 50 pounds is required.
Domestic travel 30% of the time is required; weekend travel is not required.

Responsibilities

Troubleshoot, maintain, repair, and optimize plastic resin handling equipment at customer facilities.
Serve as the primary technical interface between the company and its customers, ensuring equipment operates safely, efficiently, and in accordance with design specifications.
Provide customer support while maintaining technical expertise in plastics processing auxiliary equipment.
Input or review information in Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.
Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
Troubleshoot programmable logic controller (PLC), human-machine interface (HMI), sensor, and communications-related problems.
Perform preventive maintenance inspections and service.
Analyze equipment performance and implement corrective actions.
Document service activities and provide detailed service reports.
Support customers by phone, email, and remote diagnostics when appropriate.
Train customer personnel on equipment operation and maintenance.
Follow all safety protocols.

Desired Qualifications

Experience with plastic resin handling systems is preferred.
Active listening to understand customers' needs is desired.
Clear verbal and written communication is desired.
Customer relationship-building skills are desired.

Field Service Technician – Plainwell, Michigan

DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. The Field Service Technician is responsible for troubleshooting, maintenance, repair, and optimization of plastic resin handling equipment at customer facilities. This position serves as the primary technical interface between the company and its customers, ensuring equipment is operating safely, efficiently, and in accordance with design specifications. The technician delivers exceptional customer support while maintaining a high level of technical expertise in plastics processing auxiliary equipment. May input or review information in Enterprise Resource Planning (ERP systems) and Customer Relationship Management (CRM System).

What it's like to work here:

This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team.

What you will get to do:

Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
Troubleshoot PLC, HMI, sensor, and communications-related problems.
Perform preventive maintenance inspections and service.
Analyze equipment performance and implement corrective actions.
Document service activities and provide detailed service reports.
Support customers by phone, email, and remote diagnostics when appropriate.
Train customer personnel on equipment operation and maintenance.
Follow all safety protocols.

What will make you successful:

High school diploma or technical certification.
Valid driver’s license.
3+ years working with similar equipment.
Experience with plastic resin handling systems (preferred).
Proficiency in reading electrical schematics.
Troubleshooting electrical and pneumatical issues.
Active listening to understand customers’ needs.
Clear verbal & written communication.
Customer relationship building.
Regular standing, walking, bending, and lifting.
Ability to lift 50 lbs. regularly.
Domestic travel 30% of the time (no weekend travel).

About the Company

Disher

Product development, talent, and business consulting

Disher provides product development, talent recruitment, and business consulting services to help large organizations and inventors bring products to market. Its team collaborates with clients to discover, design, engineer, and manufacture products and services, while also sourcing and placing specialized talent and addressing broader business needs. Serving industries such as automotive, office furniture, energy, consumer, agribusiness, industrial, and medical, Disher leverages offices in Michigan and Indiana to support clients locally and nationwide. Its goal is to improve client performance and profitability by turning ideas into market-ready solutions and building teams and processes that sustain growth.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Zeeland, MI
Founded: 2000

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