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WebFX

Global digital marketing agency driving ROI

Junior Managing Editor of Client Content

Editing & ProofreadingUpdated on Nov 10
Full-timeHarrisburg, PA, USA$50k - $52.5k

About the Job

Requirements

  • A Bachelor's degree is required; no specific major is required.
  • A cumulative GPA of 3.4 or above is required.
  • Prior working experience, such as an internship, part-time job, or summer job, is required.
  • Confident verbal and written communication skills are required.
  • Excellent interpersonal skills and an ability to mentor and guide others are required.
  • A strong aptitude for research and analysis is required.
  • Blogging or copywriting experience is required; academic experience counts.
  • The ability to contribute as part of a team, take initiative, and work independently is required.
  • Candidates must be willing and able to work on-site at the Harrisburg, Pennsylvania headquarters daily, Monday through Friday.

Responsibilities

  • Mentor a team of 12 or more copywriters and editors by providing regular feedback, coaching toward goals, and supporting their career development.
  • Build trusting relationships with team members and create an environment where people feel safe asking for help, admitting mistakes, and discussing where they need to grow.
  • Manage team workloads, track deadlines, and ensure the team is set up for success.
  • Hold regular one-on-one check-ins with writers and editors, and lead performance and career-development calls.
  • Identify team members' individual strengths and growth areas, and support them in setting and achieving their goals.
  • Foster culture and connection for every team member, including those working in different time zones.
  • Assign projects by matching writers to projects and ensure timely completion from start to finish.
  • Own project outcomes, including overseeing deadlines and ensuring each project meets client goals.
  • Provide writers with project information, including the audience, brand voice, intended outcome, and requirements.
  • Review project specifications and client notes before writing begins, identify insufficient details, and follow up to obtain missing information.
  • Hold the team accountable to client brand notes, page goals, and quality standards.
  • Process client revision requests and reassign projects as needed.
  • Answer questions from writers and marketers and resolve issues before they cause delays.
  • Plan and execute process improvements to simplify workflows, support team efficiency, and improve work quality.
  • Review team output data, including turnaround time, revision rates, and client feedback, to identify trends and potential areas for growth.
  • Contribute to team standards, playbooks, training, and documentation that help writers produce accurate work the first time.
  • Lead and contribute to special projects supporting team operations, content quality, and client satisfaction.
  • Collaborate with peers in similar roles and take ownership of shared tasks and responsibilities.
  • Act as a liaison between copywriters and marketers, providing support and resolving project-related issues.
  • Communicate project progress and client needs to WebFX marketers.

About the Company

WebFX

Global digital marketing agency driving ROI

WebFX provides digital marketing services to mid- to large-size companies worldwide, including SEO, web design, ecommerce, and website conversion optimization to grow client revenue. A team of over 400 creates tailored strategies, runs campaigns across channels, and tracks results to prove ROI. It differentiates itself with end-to-end, revenue-focused marketing and a history of awards and proven client outcomes. Its goal is to help online businesses attract more visitors, convert them effectively, and improve overall ROI.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$17.2M
Headquarters
Harrisburg, PA
Founded
1996

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