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WatchGuard Technologies

Cybersecurity platform for managed service providers

Sales Engineer

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, ItalyNo salary listedRemote

About the Job

Requirements

  • Experience with WatchGuard products or competing products.
  • Experience with network security technologies, particularly Unified Threat Management (UTM) solutions.
  • A strong networking background, including TCP/IP, VLAN, routing, and SD-WAN.
  • Endpoint security experience.
  • Effective written and verbal communication, listening, negotiation, and presentation skills.
  • Ability to balance competing priorities.
  • Ability to self-manage and work remotely.
  • At least five years of pre-sales technical experience working for a reseller or manufacturer.
  • A BS/BA degree or equivalent work experience.
  • Proficiency in English communications.

Responsibilities

  • Identify, develop, and expand technical relationships with key indirect reseller partners in the territory.
  • Demonstrate how partners can use the WatchGuard Unified Security Platform to keep their customers secure and compliant with industry regulations.
  • Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical training.
  • Identify, develop, and expand technical relationships with key partners.
  • Assist field sales with pre-sales and post-sales support.
  • Increase reseller, partner, and end-user adoption of WatchGuard products through trade shows and training, including seminars, webinars, and technical training.
  • Coordinate interdepartmental technical resources as needed to close prospective opportunities.
  • Escalate and resolve partner and customer issues when appropriate.
  • Assist evaluation customers with setup and configuration of all WatchGuard products.
  • Identify and report on competitive trends, including products and promotions.
  • Create technical content to present to audiences including end users and partners.
  • Serve as a trusted security advisor and work with sales teams during sales calls and meetings to promote WatchGuard solutions.
  • Act as the primary technical contact for end users interested in purchasing WatchGuard product lines.
  • Train and support partners, provide demonstrations to partners and customers, assist customer evaluations and proof of concepts, provide technical enablement, answer customer questions about solutions, answer requests for proposals, and share customer and partner feedback with Product Management.

Desired Qualifications

  • Experience with SASE.
  • WatchGuard or competitor technical and sales certifications.

About the Company

WatchGuard Technologies

Cybersecurity platform for managed service providers

WatchGuard Technologies provides a Unified Security Platform designed for managed service providers. It offers integrated cybersecurity products that cover network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi, all managed through a single platform. The platform coordinates threat intelligence, policy management, automation, and reporting to help MSPs scale their security services, improve operational efficiency, and align security operations with their clients’ needs. The key differentiator is its MSP-focused approach, offering centralized control and automation across multiple security domains to simplify provisioning, management, and ongoing protection for thousands of resellers and hundreds of thousands of end customers. The company’s goal is to enable security resellers to grow their business while delivering robust protection and streamlined operations across global customers.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Seattle, WA
Founded
1996

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