Business Development Manager / Account Manager

THE OPPORTUNITY:

Life’s Good with LG

We are seeking a driven Business Development Manager / Account Manager to join our Hospitality B2B Sales Team supporting the South Central U.S. region. This remote role is ideal for candidates based in the Dallas area.

In this role, you will manage a defined territory of hotel ownership groups and management companies, driving new business growth while expanding and supporting existing customer relationships. You will represent LG’s industry‑leading hospitality portfolio—including commercial televisions, digital signage, and emerging solution offerings—while collaborating closely with cross‑functional teams to deliver a seamless customer experience.

What You’ll Do

• Drive revenue growth and expand LG’s presence across an assigned hospitality territory, focusing on new build, renovation, conversion, and replacement opportunities.
• Manage a portfolio of hotel ownership and management groups, purchasing agents and resellers; support large, complex projects in partnership with Regional and National Hospitality teams.
• Develop and execute territory and account strategies aligned with KPIs, revenue goals, and overall hospitality business objectives.
• Serve as the primary day‑to‑day contact for end customers, authorized resellers, and internal LG stakeholders to support deal execution and customer satisfaction.
• Build and maintain strong senior‑level relationships with customers and partners, positioning LG as a long‑term strategic advisor.
• Drive reseller pipeline development and project alignment by partnering closely with key accounts to identify target opportunities, secure early LG specification, and co-manage deals from bid through close.
• Own go-to-market execution across reseller and distribution channels, including lead generation, pricing strategy, marketing alignment, inventory coordination, product positioning, and on-time delivery.
• Design and implement reseller enablement and engagement strategies, including sales training, account mapping, and performance tracking to accelerate partner productivity, increase sell-through, and grow overall market share.
• Identify, qualify, and advance opportunities through the full sales cycle; maintain accurate pipeline, forecasting, and CRM (Salesforce) data.
• Present and sell LG’s full hospitality portfolio, collaborating cross‑functionally to support bundled and cross‑sell opportunities.
• Partner with Product Management, Marketing, Pricing/Finance, Sales Operations, Supply Chain, Engineering, and Customer Service to align on promotions, availability, pricing, and execution.
• Support go‑to‑market initiatives, product launches, and regional promotions; provide market and competitive insights to inform strategy.
• Lead quarterly business reviews, pricing discussions, roadmap presentations, and ongoing account communications.
• Travel up to 60% to customer sites, reseller meetings, and industry events to support business development.

QUALIFICATIONS

• Bachelor’s degree required; MBA or advanced degree preferred.
• 7+ years of B2B sales experience, ideally in hospitality, AV, display, or technology solutions.
• Proven track record of developing customer relationships, uncovering opportunities, and achieving sales targets.
• Strong understanding of the hospitality industry, including ownership/management structures and project‑based sales cycles.
• Experience selling technology solutions such as hospitality TVs, digital signage, or AV systems.
• High proficiency with Salesforce or similar CRM platforms.
• Strong technical sales acumen, presentation skills, and relationship‑building capabilities.
• Ability to manage multiple accounts, projects, and priorities in a fast‑paced environment.
• Collaborative mindset with experience working in cross‑functional, team‑oriented environments.
• Willingness and ability to travel up to 60%.

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