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2020 Companies

Outsourced in-store sales, merchandising, events

Assistant Store Manager

Retail Store ManagementUpdated on Nov 12
Full-timeArlington, TX, USAIn-person

About the Job

Requirements

  • Previous experience in retail sales, customer service, hospitality, or another customer-facing role is required.
  • At least 3 years of retail, sales, or relevant work experience is required.
  • A high school diploma or equivalent is required.
  • At least 2–3 years of experience in a large big-box or specialty retailer is required.
  • At least 2–3 years of experience leading a team of associates is required.
  • The role requires strong written and verbal communication skills.
  • The role requires the ability to prioritize tasks effectively with minimal supervision.
  • The role requires the ability to adjust as changes occur.
  • The role requires the ability to develop relationships across cross-functional teams.
  • The role requires availability to work evenings, weekends, and holidays as needed.
  • The role requires standing for extended periods, walking around the retail floor, and lifting or moving up to 25 pounds to maintain displays and demonstrate products, with or without reasonable accommodation.
  • The role requires adherence to the company’s dress code and professional conduct standards.

Responsibilities

  • Demonstrate NECOA premium water purification systems in the branded retail store.
  • Engage customers in professional, consultative conversations focused on their individual needs.
  • Educate customers about water purification technology, hydration, product features, and benefits.
  • Build customer trust and lasting relationships through knowledgeable, personalized service.
  • Maintain professional relationships with store management and fellow team members.
  • Keep displays clean, functional, and ready for demonstrations.
  • Work toward individual sales goals while contributing to overall store success.
  • Drive overall store performance through effective sales-floor leadership.
  • Deliver excellent customer service and ensure customer satisfaction.
  • Maintain a clean store environment and visual merchandising standards.
  • Support direct and indirect sales associates on sales behaviors, promotions, and operational processes.
  • Open and close the store according to the schedule.
  • Partner with cross-functional teams as needed to maintain store operations, including store technology, supply chain, repairs and maintenance, marketing, and visual merchandising.
  • Handle purchase transactions, customer installation scheduling, and point-of-sale register processes and procedures.

Desired Qualifications

  • Fluency in both English and Korean is highly preferred to support the local customer base.
  • A genuine interest in health, wellness, hydration, or premium lifestyle products is desirable; familiarity with Coway or NECOA is a plus.
  • Consultative selling, product demonstrations, or relationship-based sales experience is a plus.
  • A bachelor's degree from an accredited university and 6+ years of relevant experience are preferable.
  • Water filtration experience is strongly preferred.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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