Forward Deployed Engineer
About the job
- Strong proficiency in Python, PostgreSQL, DynamoDB, and OpenSearch.
- Experience with application programming interfaces, webhooks, and system integrations.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Experience with Snowflake, Databricks, or similar data warehouses.
- Knowledge of artificial intelligence and machine learning concepts and their application to business processes.
- Excellent communication skills with technical and business stakeholders.
- Ability to translate complex technical concepts into business value.
- Experience working directly with enterprise customers.
- Comfort presenting solutions and leading technical discussions.
- Three or more years of software engineering experience.
- Previous experience in customer-facing technical roles such as solutions engineering, consulting, or implementation.
- Background in business-to-business software as a service environments.
- Deploy and configure the artificial intelligence account management platform for enterprise clients.
- Work onsite or remotely with customer teams to ensure successful integration.
- Customize workflows, data pipelines, and artificial intelligence models to match client requirements.
- Troubleshoot technical issues and provide rapid resolution during implementation phases.
- Train customer technical teams on platform usage and best practices.
- Build custom integrations between the platform and client systems, including customer relationship management systems, enterprise resource planning systems, and databases.
- Develop client-specific features and modifications using Python.
- Create data transformation scripts and application programming interface connections for seamless data flow.
- Prototype solutions for unique customer use cases.
- Maintain and update client-specific codebases.
- Gather detailed feedback on product performance in real-world environments.
- Identify patterns in customer needs and technical challenges.
- Collaborate with product and engineering teams to influence roadmap decisions.
- Document best practices and common implementation patterns.
- Contribute to internal tooling that improves deployment efficiency.
- Experience with account management or sales technology systems.
About the company
Pavlov provides a toolkit for online businesses to boost customer engagement through targeted incentive campaigns. Its platform helps teams plan and run incentive-focused campaigns aimed at high-value customer actions, making those campaigns ROI-positive and easier to manage. Campaigns are organized around clear outcomes and a focus on driving desired behaviors, with templates and strategies that fit different growth stages. The company differentiates itself by emphasizing measurable ROI, a suite of growth strategies tailored to product-stage needs, and transparent, public updates from the team. Pavlov’s goal is to help product-focused companies grow by incentivizing customers in a way that builds loyalty and sustainable engagement.
Company Size
11-50
Company Stage
Seed
Total Funding
$5.6M
Headquarters
London, United Kingdom
Founded
2023
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Simplify's Take
What believers are saying
- Trig raised $6M in October 2025, with 20VC, Frontline, and Marc Benioff.
- Owner.com reported 52% lower pre-live churn and $1.3M value from Trig.
- August 2026 product pages show agents handling outreach, follow-ups, and system sync.
What critics are saying
- Gainsight, Totango, and HubSpot already own customer-success workflows and budgets.
- Trig must ingest product and CRM data cleanly, or agents misfire at scale.
- If AI outreach damages accounts, one enterprise breach can destroy renewals and reputation.
What makes Trig unique
- Trig’s AI agents manage every account, not just top-tier customers.
- Owner.com cut pre-live churn 52% after Trig’s first deployment, proving ROI.
- Trig’s September 2026 blog and August 2026 product pages show shipping pace.
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Benefits
- Company Equity
- Flexible Work Hours
- Remote Work Options
- Company Social Events
- Professional Development Budget