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Kubicki Draper

Defends insurers and businesses in civil disputes

IT Help Desk Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeMiami, FL, USANo salary listed

About the Job

Requirements

  • Three or more years of experience in a help desk or IT support role.
  • Bachelor's degree in Information Technology or comparable experience in the field.
  • Experience with Microsoft products, including Windows Server 2008 or later, Office Suite, Exchange, and Active Directory; certifications are preferred.
  • Ability to troubleshoot PC hardware and install new PC setups.
  • Experience supporting users remotely.
  • Ability to troubleshoot and support Windows operating systems.
  • Ability to communicate effectively with business users and team members.
  • Ability to work independently with minimal supervision and follow complicated problems through to resolution.
  • Excellent customer service skills.

Responsibilities

  • Operate as a help desk technician from the Miami office, providing in-person support to that office and remote support to all offices.
  • Support network users, servers running Microsoft Windows, and personal computer architecture.
  • Remotely address hardware and software issues using Microsoft Remote Desktop Connection.
  • Travel as required, approximately 0–25%.

Desired Qualifications

  • Relevant certifications.

About the Company

Kubicki Draper

Defends insurers and businesses in civil disputes

Kubicki Draper represents insurers and businesses in civil disputes and handles commercial and real estate transactions. Its civil defense practice covers claims over damaged property, construction defects and bodily injuries, as well as whether an insurance policy pays for a loss. The firm also handles personal injury protection disputes, which concern medical expenses and other benefits under auto insurance. Clients retain its lawyers to assess claims, negotiate settlements and represent them at trial or on appeal, combining legal work with an understanding of the client's business. Kubicki Draper was founded in 1963 and is headquartered in Miami, Florida.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Miami, FL
Founded
1963

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