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Gladia

AI transcription and audio intelligence API

Developer Relations Manager

Developer Relations & AdvocacyConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 3 years of experience in developer relations or developer advocacy, ideally for an API or infrastructure product.
  • Technical ability to build demos and sample applications and communicate credibly with engineers.
  • Experience building and engaging technical communities online and in person.
  • Ability to speak and write publicly across stage, video, written, and live-coding formats.
  • Fluent English.
  • Good judgment, tact, and humor when handling complex or sensitive community situations.
  • Ability to work autonomously, organize priorities, and manage several priorities in parallel.

Responsibilities

  • Own developer engagement end-to-end by understanding developer needs, removing friction, and helping developers build successfully with Gladia.
  • Create technical content, including tutorials, demos, sample applications, blog posts, videos, talks, and documentation contributions, that solves problems and drives adoption.
  • Represent Gladia at conferences, meetups, hackathons, customer events, and online communities.
  • Build and nurture relationships with developers, partners, and community leaders across the voice AI ecosystem.
  • Represent the community internally by turning developer feedback into clear, actionable input for product, engineering, and marketing.
  • Design and run scalable developer relations programs, including events, ambassador programs, partnerships, and community channels.
  • Define and track developer relations metrics, including adoption, activation, retention, and community health, and use them to guide investment.
  • Continuously improve developer experience, from the first API call through production.

Desired Qualifications

  • Experience leading a developer relations or community program, rather than only contributing to one.
  • Prior hands-on software engineering experience.
  • Familiarity with speech, audio, or artificial intelligence and machine learning APIs.
  • Experience with open-source projects and culture.
  • An existing network in developer communities and on social platforms.

About the Company

Gladia

AI transcription and audio intelligence API

Gladia provides a B2B speech-to-text API and audio intelligence platform for developers. It supports real-time and asynchronous transcription across 100+ languages with low latency and features like code-switching, built on proprietary models such as Whisper-Zero and Solaria, and integrates with SIP, VoIP, FreeSwitch, and Asterisk. It differentiates itself with multilingual accuracy, low latency, and a suite of audio analytics including diarization, summarization, sentiment analysis, word-level timestamps, and named entity recognition. Its goal is to evolve into a complete end-to-end audio AI infrastructure for CCaaS, sales enablement, and media, serving 70,000+ users and 600+ enterprise customers with a tiered pricing model.

Company size
51-200
Company stage
Acquired
Total funding
$20.6M
Headquarters
New York City, New York
Founded
2022

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