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Questronix

Integrates IT systems for Philippine enterprises

Technical Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Information Technology is required.
  • Strong ability to communicate complex technical information clearly to technical and non-technical stakeholders is required.
  • Experience with Lenovo ThinkSystem SR650 V3 servers is required.
  • Availability for an 8x5 support schedule is required.
  • The role is fully onsite in San Miguel, Manila.

Responsibilities

  • Provide Level 1 field and remote support for servers, including the SR650 V3.
  • Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
  • Maintain documentation and ensure proper part return according to Lenovo standards.
  • Perform basic hardware diagnostics, including visual inspection, POST behavior, and indicator LEDs.
  • Replace approved CRUs/FRUs according to Lenovo Field Replacement procedures.
  • Perform basic physical installation and removal of hardware components.
  • Follow Lenovo hardware manuals and ESD procedures.
  • Update tickets and maintain service documentation.

About the Company

Questronix

Integrates IT systems for Philippine enterprises

Questronix is a Philippine systems integrator that helps organizations plan, deploy, and support enterprise technology. It combines technology products with cybersecurity, hybrid cloud, analytics, data management, and business application services for customers across the Philippines. Its teams scope client requirements, design architectures, connect hardware and software to existing workflows, then maintain installations or run selected processes through managed services. Customers engage Questronix for product supply, implementation projects, and ongoing support across IT environments. Founded in 1987, the privately held company is headquartered in Makati City, Philippines.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Makati, Philippines
Founded
1987

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