Field Service Specialist

Field Service Specialist - Key Responsibilities,

• Perform inspection, maintenance, repair, assembly and testing of pressure control equipment.
• Disassemble, clean, troubleshoot, repair and reassemble equipment in accordance with approved procedures and technical specifications.
• Ensure all maintenance and repair activities comply with company Quality, Health, Safety and Environment (QHSE) policies and standards.
• Safely operate workshop machinery, power tools and hand tools while adhering to established safety procedures.
• Conduct dimensional inspections using precision measuring instruments, including vernier calipers, micrometers, dial indicators, gauges and other inspection tools.
• Complete accurate service records, inspection reports, maintenance documentation and quality records.
• Prepare job reports and update service documentation using Microsoft Excel and other computer applications.
• Maintain a clean, organized and safe workshop environment by following 5S principles and housekeeping standards.
• Support equipment mobilization and demobilization activities, including preparation for field operations.
• Assist senior technicians and supervisors in performing complex maintenance, repair and troubleshooting activities.
• Participate in technical training, safety programs and continuous improvement initiatives to enhance operational efficiency and technical competency.

Experience

• 2 to 5 years of experience in field service, maintenance, commissioning, troubleshooting or repair of industrial equipment.
• Hands on experience with installation, maintenance and repair of mechanical equipment and systems.
• Experience in industries such as oil & gas, manufacturing, energy or heavy equipment is preferred.
• Familiarity with pressure control equipment and workshop maintenance practices is an advantage.

Technical Skills

• Strong troubleshooting and fault diagnosis skills.
• Working knowledge of mechanical, hydraulic, pneumatic and basic electrical systems.
• Ability to read and interpret engineering drawings, assembly drawings, wiring diagrams, technical manuals, and service documentation.
• Proficient in using hand tools, power tools, precision measuring instruments and testing equipment.
• Knowledge of preventive and corrective maintenance practices.
• Good understanding of QHSE requirements, risk assessment and safe work practices.
• Proficiency in Microsoft Office applications, particularly Excel, for preparing reports and maintaining service records.
• Strong communication, teamwork, problem-solving, and time management skills.

Diploma or Bachelor's degree

Responsibilities,

• Install, commission, and maintain equipment at customer sites.
• Diagnose and repair equipment failures.
• Perform preventive and corrective maintenance.
• Train customers on equipment operation and maintenance.
• Prepare service reports and maintain documentation.
• Ensure compliance with safety and quality standards.
• Coordinate with engineering, sales, and technical support teams.

Communication,

• Communication and customer service skills.
• Strong problem solving and analytical thinking.
• Ability to work independently with minimal supervision.
• Good time management and organizational skills.
• Ability to prepare technical service reports.