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Accenture

Advises businesses and runs their technology

Network Monitoring Engineer - Cloud

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeSantiago, Santiago Metropolitan Region, ChileHybrid

About the Job

Requirements

  • A professional degree in Informatics Engineering, IT, Networks, Telecommunications, or a related career, with a minimum duration of eight semesters.
  • Cisco CCNP Enterprise certification is required.
  • At least five years of experience operating monitoring platforms, NOCs, or managing incidents in critical environments.
  • At least five years of experience operating and troubleshooting IP networks.
  • Experience with WAN technologies including MPLS and VPN, QoS, and traffic analysis using NetFlow/IPFIX.
  • Experience configuring and administering load balancers such as F5, Citrix NetScaler, Cisco ACE/GSS, or similar products.
  • Knowledge of ITIL processes and alert and incident management.
  • Proficiency with ITSM and monitoring tools.

Responsibilities

  • Monitor and operate technology infrastructure and network platforms.
  • Manage, analyze, and coordinate responses to alerts, events, and incidents.
  • Perform advanced troubleshooting of IP networks and related services.
  • Prepare operational reports and metrics analyses.
  • Collaborate on continuous-improvement and monitoring-process optimization initiatives.

Desired Qualifications

  • ITIL v4 Foundation certification or higher.
  • Experience or training with tools such as Zabbix, NNM, Nagios, SCOM, OEM, CACTI, NTOP, vCenter, Azure, Intune, Cisco Catalyst Center, Cisco ThousandEyes, NetBackup OpsCenter, AKCP, and NetBotz.
  • Participation in automation and continuous-improvement projects.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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