Oncology Patient Coordinator

ECC Infusion

Compensation range:

$21.28 - $28.73

Your rate of pay will be based on applicable experience

Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Oncology Patient Coordinator position is designed to be a point of contact for patients both inside and outside the clinic setting. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to coordinate the scheduling of multiple appointment types among several cancer center departments, register and book patient appointments, and supports clinic with maintaining and monitoring infusion, lab and clinic schedules to maximize utilization and efficiency. The Incumbent is responsible for the provision of oncology scheduling activity to facilitate efficient operations, expeditious reimbursement, optimal patient satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Health. The Incumbent is responsible to consistently demonstrate the core values of Enloe Health. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Minimum: 

- Six months experience working in an infusion or medical oncology office performing general clerical duties to include scheduling, referrals, registration, data entry, typing, customer relations.

Desired: 

- Insurance verification experience

- Knowledge of oncology treatment and therapy plan protocols.

SKILLS / KNOWLEDGE / ABILITIES:

Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email [email protected] to receive a full summary of benefits.